Presales Technical Account Engineer

**Watchdata Technologies**

Founded in 1994 in Beijing, Watchdata is a pioneer in smart card technology and data security solutions in the field of mobile telecommunication, public transportation, financial services, retail, identification, social security, public utilities and e-government. Our award winning TimeCOS® operating system has been widely used in the fields of cashless payment, e-commerce, health and social services.

Ranking as the global 4thlargest SIM card supplier, with more than 1,000 dedicated employees and 1,200 patents in hand, we serve our clients in 50 countries in Asia-Pacific, Europe, the Americas and Middle East regions. In view of the inevitable revival in the global demands for our products and services, we invite suitably qualified and dynamic individuals to join our EMEA Team in Beijing office as:
Presales Technical Account Engineer

As part of the presales and technical activities, you will report to the Sales director and contribute to the daily business operations. The role will be a bridge between customer in EMEA and Watchdata technical team in China. This position will be based in Aix-en-provence, daily work routines may include:
**Responsibilities**:

- Answer call of tenders (RFP, RFQ, RFI)
- Clarify the client’s requirements
- Project management driver
- Qualification of the product with our clients
- Go on site for workshop, trouble shooting, qualification

**You will provide technical support to the Telecom sales team. Your main role is to assist local sales with overall technical support for regional Telecom operators and partners. As such, you will need to understand customers’ official requirements and technical standards, participate in the tender bids, prepare and make testing sample cards, lead and support on-site testing, and to analyze and solve technical issues existing in the product.**

**You are required to work closely with customers to promote the transport, Bank, Telecom smart cards and related products/solutions, and collect market intelligence. Together with other department colleagues, you are also required to promote and implement Caplypso, EMV, SIM-based solutions and to make routine communication with product and marketing team in order to have better technical understanding.**

**Requirements**:
You will be a highly motivated and result driven person with excellent communication skills to build strong working relationships with stakeholders. In addition, you possess:

- **Degree in Computer Engineering / Computer Science/ Electronics Engineering or related fields**:

- Diploma with at least 2 years’ experience in smart card industry
- Fluent English, French, it is a plus for Mandarin language
- Basic knowledge of Smart Cards / IT industry and familiarity with smart card transport, Telecom, Bank
- Experience in presales, technical support, project management
- Meticulous, able to handle stress and to multi-task, and adherence to deadlines
- Multi-cultural knowledge
- Able to work independently and has initiative, good interpersonal communication skills.
- **Able to document detailed reports and process technical details clearly**:

- **Willing to travel**:

- **Experienced in Client Liaison and Project Management**

Type d'emploi : Temps plein, CDI

Salaire : 35 000,00€ à 65 000,00€ par an

Avantages:

- Horaires flexibles
- Travail à domicile

Programmation:

- Du Lundi au Vendredi
- Périodes de travail de 8 heures
- Travail en journée

Types de primes et de gratifications:

- Primes

Formation:

- Bac +2 (BTS, DUT, DEUG) (Optionnel)

Expérience:

- carte à puce: 1 an (Optionnel)

Langue:

- Anglais (Optionnel)

Lieu du poste : Télétravail hybride (Aix-En-Provence)