Apprenticeship: User Assistance Developer F/m

il y a 3 jours

LevalloisPerret, France SAP Temps plein

**We help the world run better**

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

**What you'll do**

**What you bring**
- Technical writing - you will update the text displayed by software graphical interfaces, online help, and user guides. The writing will be done in English, and you may also develop interactive images and learning videos in collaboration with Product Managers and Developers.
- Learning and Support
- You will be supported by User Assistance experts and have a dedicated mentor. You will be trained in DITA and tools for developing new media. The content you develop will be reviewed by an experienced technical writer who will help you adhere to technical writing guidelines and standards.

**Required Skills**:

- Excellent level of English (written and spoken B2 at least)
- Curiosity for new technologies (knowledge in HTML, XML, or JavaScript would be an advantage), as well as some knowledge in accounting/finance
- Ability to analyze the information needs of diverse users
- Skills in graphic design and video (Camtasia)

**Meet your team**

At SAP, the User Assistance (UA) teams are responsible for designing and developing the information that helps our clients successfully deploy, administer, and use our software. We are located at the SAP Tower in Levallois-Perret, within the team developing financial consolidation products. We specialize in writing text for software graphical interfaces, embedded help, new media, and online documentation.

**Duration**: 12/24 months

**Start date**: as per school calendar (Sept. 2025)

**Bring out your best**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 424401 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid.

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