Desktop and Infrastructure Engineer
il y a 2 semaines
**Desktop and Infrastructure Engineer** **Paris** As a Barclays Desktop and Infrastructure Engineer, you’ll ensure projects, changes and operational services are meeting both SLAs (Service Level Agreement) and our objective. You’ll provide a positive colleague experience while reporting service issues and escalations and identifying opportunities for service improvements. The team will be the primary entry point into their jurisdiction for BCS/GTIS (Barclays Collaboration Services/Global Technology Infrastructure Services) and ensure regional considerations are communicated and understood. Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted. **What will you be doing?**: - Providing desk-side assistance for the IT related calls that cannot be resolved by the Service Desk - Delivering daily seamless end-to-end support service for users to help drive the effectiveness and commercial strength of the business - Providing "Hands and Eyes" services to international teams for complex desk-side assistance activities for specific customer related issues - Showing the ability to follow a problem through to resolution and provide frequent updates along the way to relevant stakeholders - Managing and coordinating issue resolution and feedback, to customer satisfaction - Managing incidents using supplied tools and systems and responding within agreed SLAs - Ensuring all activities are conducted in accordance to defined processes and policies and within agreed SLAs **What we’re looking for**: - Diploma in IT - Demonstrable track record of experience in Technology - Knowledge of Incident, Problem and Change processes and practices - Ability to manage incident response and co-ordination activities liaising across multiple global locations and colleagues **Skills that will** **help you in the role**: - ITIL Foundation Certificate - There is an occasional requirement for after hours and weekend duties, so flexibility is essential - Ability to work with international remote teams - Experience working in an international organization and international remote teams **Where will you be working?** Dating from 1922, Barclays has a long established presence in France. Today, from our office in Paris we provide a full service Investment Bank offering to our local and global clients. Our integrated coverage model means we are able to provide our clients with access to deep expertise across sectors, regions and products. We deliver informed strategic advice, comprehensive financial solutions and risk management services, creating sophisticated strategies customised to meet our clients’ needs.
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Desktop Support Engineer
il y a 6 jours
Paris, France Total IT Global Temps plein**Desktop Support Engineer - End user support** - **Job Description DSS** (a) Desktop Technician will provide day to day local **Duties & Responsibilities** Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video...
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Desktop Support Engineer
il y a 6 jours
Paris, France Total IT Global Temps plein**Job Overview** **Duties** - Provide technical support for desktop and laptop computers, including installation, configuration, and troubleshooting of hardware and software. - Manage computer networking tasks such as VPN setup, firewall configurations, and TCP/IP troubleshooting. - Utilize tools like SCCM for software deployment and management across...
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Desktop Support Engineer
il y a 2 semaines
Paris, France H-Tech Supports Temps plein**Overview** **Responsibilities** - Provide desktop support for hardware and software issues across various operating systems including Microsoft Windows and macOS. - Assist users with VPN configurations, firewall settings, and TCP/IP networking issues. - Manage user accounts and permissions in Active Directory. - Conduct software installations, updates,...
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Desktop Support Engineer L2
il y a 2 semaines
Paris, France Total IT Global Temps plein**Scope** 1. Bachelor’s degree in computer science, information systems, computer engineering, system analysis, or a related field, or equivalent work experience 2. 5+ years of experience in audio-visual implementations and/or videoconference network engineering with Cisco Telepresence infrastructure. 3. Experience with Cisco endpoints and...
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Software Engineering Manager
Il y a 49 minutes
Paris, France Canonical Temps pleinSoftware Engineering Manager - Desktop and Embedded Linux OptimisationJoin to apply for the Software Engineering Manager - Desktop and Embedded Linux Optimisation role at CanonicalContinue with Google Continue with GoogleSoftware Engineering Manager - Desktop and Embedded Linux Optimisation4 months ago Be among the first 25 applicantsJoin to apply for the...
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Desktop Support Engineer
il y a 6 jours
Paris, France Sharp Brains - Global IT Support Temps plein**Overview** **Duties** - Provide technical support for desktop and laptop computers, including troubleshooting hardware and software issues. - Manage user accounts through Active Directory and provide VPN access as needed. - Maintain and configure network settings, including TCP/IP, DNS, and firewall configurations. - Utilise tools such as SCCM for...
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IT Desktop Support
il y a 2 jours
Paris, Île-de-France Infosys Temps pleinJob Title:IT Desktop Support EngineerLocation:137 Rue du Faubourg du Temple, 75010 Paris, FranceDuration:12-Month Contract (Extendable)Job Type:Onsite | Monday to FridayContract Type:EOR (Employer of Record)Salary:2800 Euros per monthLanguage Requirement:Fluent in English and FrenchJob Summary:We are seeking an experienced IT Desktop / End User Support...
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Data Center and Infrastructure Engineer
il y a 3 heures
Paris, France Blackfluo.ai Temps pleinAbout the job Data Center and Infrastructure EngineerJob Description:Location: Fully remote, Central Europe Time ZoneLanguages: English is mandatoryThe job involves providing technical support capacity to data center facilities and infrastructure globally. The candidate will help manage and maintain data center environments and assist within infrastructure...
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Staff Software Engineer, Infrastructure
il y a 2 semaines
Paris, France AeroVect Temps pleinStaff Software Engineer, Infrastructure – AeroVectAeroVect is transforming ground handling with autonomy, redefining how airlines and ground service providers around the globe run day‑to‑day operations. We are a Series A company backed by top-tier venture capital investors in aviation and autonomous driving. Our customers include some of the world’s...
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Senior Infrastructure Engineer
il y a 2 semaines
Paris, France HCLTech Temps pleinAbout HCLTechHCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing,...