Congress Programmes Team Manager

The European Society of Cardiology (ESC) is a volunteer-led, not-for-profit, medical society. It is an independent, non-governmental organisation.
The ESC is a source of high quality, evidence-based science that pushes the boundaries of cardiovascular medicine. Our members and decision-makers are healthcare professionals who give their time and expertise freely, while continuing their daily, high-paced clinical and/or research work. ESC volunteers are world-renowned experts; their opinions are routinely sought and their papers regularly published and referenced.

The ESC coordinates observational registries, creates clinical practice guidelines, and organises and endorses educational programmes. We disseminate robust and independent science through our congresses, journals and educational digital tools. We’re the voice of the cardiology community when advocating for heart-health policies, regulations and funding.

All of these things enable us to identify cardiovascular trends, address inequalities, share best practices to improve standards of care for patients

We are:

- 2,500 volunteers
- 57 National Cardiac Societies / 48 Affiliated Cardiac Societies
- Over 102,000 members

We share the latest in cardiovascular science through:

- 17 journals - including our flagship, European Heart Journal
- 14 congresses - including ESC Congress, the largest cardiology congress in the world
- 80+ webinars per year, numerous courses, and 4 post-graduate programmes in collaboration with leading universities

The ESC employs 200 staff, based in Nice and Brussels, who support ESC volunteers in the development and management of these activities.

The European Society of Cardiology (ESC) is looking for a Team Manager for its Congress Programmes Department. The Team Manager, in consultation with key volunteers and staff members, including the ESC Congress Programme Committee and the Congress Operations Department, ensures the creation, coherence and delivery of scientific programmes for all annual ESC congresses, i.e. the ESC Congress and all subspecialty congresses and other ESC events, implementing strategies agreed with the ESC Board, monitoring budgets, providing input on content strategy and delivery to vendors when needed.

The Team Manager reports to Director of Education and Congress Programmes and manages a team of 11 staff members, supported by three Supervisors.

**Responsibilities**
- Oversee the planning and preparation of programmes development for the ESC Congress, seven Association congresses, and other ad-hoc events.
- Supervise the update of the Terms of Reference and guidelines for programme committees
- Monitor and oversee the relation with the different Congress Programme Committees as required
- Regularly review and make recommendations about processes, tools, content submission rules, presentation of information on website and internal systems
- Regularly follow up on progress and advancement of the programmes with team supervisors
- Prepare brochures, presentations and other documents and present and report on timelines and progress to internal and external stakeholders
- Contributes to the relation with suppliers and vendors to ensure needs and requirements for the programmes management tools and services
- Work with committees of volunteers to implement scientific content strategy based on agreed scientific objectives, main themes, and possible new initiatives
- Ensure compliance with intellectual property and the editorial policies for right retention of ESC content
- Monitors and ensures content embargos are implemented and respected
- Ensure that programmes have appropriate CME accreditation
- Responsible for the usage and development of the internal programme management system, in collaboration with IT.
- Responsible for the department’s budget creation and monitoring
- Contributes to transversal projects related to content management - e.g. repurposing of existing or development of new content for inclusion in education programme and ESC platforms - and relations with external organisation for the development of joint sessions
- Set objectives, ensure direct reports progress efficiently in their activities and provides support as needed
- Facilitate and engage direct reports in regular meetings for optimal collaboration and harmonisation of the processes and requirements
- Oversee faculty management communications and processes
- Facilitate interaction with the different business units and escalate issues that may require leadership attention and wider coordination

**Requirements**:

- Advanced degree desirable
- Minimum of five years of experience in academic or scientific organisation developing content programmes for congresses and events
- Experience in people management
- Experience working in a volunteer-led organisation would be ideal
- Strong interpersonal and negotiating skills
- Excellent verbal and written communications skills in English
- Strong customer/member service orienta