Customer Onboarding Specialist

il y a 1 jour

Nantes, France Lengow Temps plein

**Lengow, an intelligent and automated e-commerce platform**:
Since 2009, Lengow has been the indispensable e-commerce platform for multi-channel expansion in the European market: marketplaces, price comparison websites, affiliate marketing, display ad retargeting, social media, etc.

At Lengow, the Onboarding Team was created to follow the new merchants in the use of our solution.

**Purpose of the internship**:
The Onboarding Specialist masters the Lengow solution and takes responsibility for onboarding merchants daily, from catalog retrieval to go-live.
- **️ Your main tasks would be as follows**:

- You supports plugging the catalog and elaborates, validates and executes settings and optimisations for catalogs.
- You manage categories and attributes matching ensuring compliance with the prerequisites for the desired channel.
- You analyze error reports and implements corrective actions using internal technical tools.

**Hiring Process**:

- Pre-interview with Hosna or Vitalba, Onboarding Specialist
- Interview with Clotilde - our Team Manager
- Offer letter

**Requirements**:
We are looking for someone with the following experiences and skills:

- Bachelor’s or Master’s education in business, marketing, technology or related fields Excellent speaking and writing skills in English required, proofreading and editing skills in French is also necessary

**Benefits**

✨ **Joining Lengow is also an opportunity to benefit from many advantages**:

- Ticket restaurant 8 euros by day
- Malakoff Humanis Private insurance & Prevoyance.
- Hybrid remote policy
- Flexible hours
- Bike mileage allowances or 50% of transportation tickets.
- Remote allowances
- Professional events (Devoxx, Meetup...) and regular internal events.

  • Customer Onboarding Specialist

    il y a 1 semaine

    Nantes, France OBAT Temps plein

    **À propos de nous**: Vous avez dit **Obat** ? Depuis 2019, notre outil SaaS est spécialisé dans la gestion de petites et moyennes entreprises du bâtiment. Notre obsession pour la simplicité à travers l'UX et le design produit, nous a permis de combler un vide dans l'offre existante sur le marché. Le soin technique apporté au produit, nos...

  • Customer Support Specialist

    il y a 1 semaine

    Nantes, France KLAXOON Temps plein

    L'équipe Customer Success contribue à faire vivre une expérience unique à nos clients. En tant que Customer Support Specialist, vous serez basé.e à Rennes et répondrez aux demandes entrantes de nos clients, en leur apportant des réponses de qualité avec comme objectif in fine d'assurer leur satisfaction et de contribuer au développement des...

  • Spécialiste Onboarding

    il y a 1 semaine

    Nantes, France Dogfinance Temps plein

    Descriptif du poste - Spécialiste Onboarding/ Analyste Risque H/ F Saint Gregoire orientationclient#KYC#risquecrédit#onboarding Ce poste est basé à SAINT-GREGOIRE Concrètement votre quotidien ? Au sein de l'équipe locale Retail "Onboarding", le spécialiste Onboarding aura la responsabilité de gérer le parcours du prospect depuis l'acceptation de la...

  • Customer Support Specialist

    il y a 2 semaines

    Nantes, Pays de la Loire, France Cross Border Talents Temps plein

    Parlez-vous français?Whether youre soaking up the sun in Athens or working remotely from your cozy Greek island spot, we want your C2 French skills on our teamFrench Customer Support Specialist (Relocation included)What You Will Do:Support French-speaking customers via phone, chat, and emailDeliver outstanding service with the finesse only a C2 French...

  • French Customer Support Specialist

    il y a 14 heures

    Nantes, France Cross Border Talents Temps plein

    A global recruitment agency is seeking a French Customer Support Specialist fluent in C2 French and B2 English. The role offers flexibility to work onsite in Greece or remotely. Responsibilities include supporting French-speaking customers via various channels and delivering outstanding service. Candidates must possess excellent communication and...

  • Customer Experience Specialist – Personalization

    il y a 11 heures

    Nantes, France ENGINEERINGUK Temps plein

    A leading technology company in Nantes is seeking a Specialist to deliver outstanding customer service and build brand loyalty for Apple products. Ideal candidates will have excellent communication skills, a strong understanding of Apple offerings, and the ability to work in a team-oriented environment. Flexibility in working hours is required, along with a...

  • Customer Support Specialist

    il y a 14 heures

    Nantes, France Cross Border Talents Temps plein

    Parlez-vous français? Whether youre soaking up the sun in Athens or working remotely from your cozy Greek island spot, we want your C2 French skills on our team! French Customer Support Specialist (Relocation included) What You Will Do: Support French-speaking customers via phone, chat, and email Deliver outstanding service with the finesse only a C2 French...

  • Remote Enterprise Customer Success Manager

    il y a 11 heures

    Nantes, France Canonical Temps plein

    A leading technology firm in France is seeking an Enterprise Customer Success Manager to enhance customer experiences and reduce churn. This remote position requires a dynamic individual with 5+ years in IT, excellent communication skills, and a passion for cloud technologies. The role involves onboarding new customers, managing complex projects, and...

  • Chargé Customer Service

    il y a 1 semaine

    Nantes, France Heppner SAS Temps plein

    Le/la salarié(e) du customer service est le point de contact des clients, après la vente. Il/elle est en charge de la rétention des clients par le biais de l'implémentation opérationnelle des clients et du suivi des expéditions. Il doit être attentif à chaque étape du dossier, depuis la demande de prix jusqu'à la finalisation de notre...

  • Customer Success Manager

    il y a 6 jours

    Nantes, France Akeneo Temps plein

    Akeneo is the Product Experience (PX) company and global leader in Product Information Management (PIM), creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. We're all about experience - from the best-in-class product we build to the inspiring environment we create...