Hybrid

il y a 3 heures

FontenayauxRoses, France ICAPE GROUP Temps plein

Indefinite
- Full time
- Hybrid (92260, FRANCE - Fontenay-aux-Roses, Ile de France, France)

To strengthen our team, we are looking for an experienced **Leader Process (F/M)** to join our Head Office in Fontenay-aux-Roses (92).
You will be responsible for driving process excellence across our SAP and Eshop platforms, ensuring operational efficiency, user satisfaction, and continuous improvement through collaboration, innovation, and strategic oversight.

**RESPONSIBILITIES**

**1.**SAP Process Leadership**
- Oversee SAP-related projects and ensure alignment with business needs.
- Test and validate SAP developments and enhancements.
- Understand and map operational business flows within SAP.
- Provide user support and troubleshoot SAP issues.
- Collaborate with SAP consultants to resolve problems and implement improvements.
- Create and maintain process documentation.
- Lead training sessions and communicate SAP updates across teams.

**2. ESHOP Optimization**
- Drive continuous improvement of the Eshop platform in terms of functionality and performance.
- Enhance user experience through design and usability improvements.
- Develop automated reporting integrated with WEBI (KPIs: RFQ count, new part numbers, conversion rate, delivery performance, sales turnover, margin, etc.).
- Streamline Eshop-related processes for efficiency.
- Lead and contribute to strategic Eshop projects.
- Organize training and communication initiatives on Eshop updates for internal teams.

**QUALIFICATIONS**:

- Degree in Business Process Management, Information Systems, or related field.
- Minimum 5 years of experience in process optimization, SAP, or digital platforms.
- Strong understanding of SAP operational flows and digital commerce systems.
- Proficiency in reporting tools (e.g., WEBI, Excel, Power BI).
- Excellent communication and training skills.
- Analytical mindset with a focus on KPIs and performance metrics.
- Project management experience and ability to lead cross-functional initiatives.
- Fluent in professional English and French.

**What ICAPE GROUP can offer**:

- Challenging projects in dynamic collaborative and internartional team
- Great promotional opportunities. We encourage internal promotion, whenever possible

**SALARY**
- Based on profile and experience: show us what you can do

**POSITION**
- Permanent contract, full time
- Position open to disabled workers

**LOCATION**
- Fontenay-aux-Roses (92), FRANCE
- Remote flexibility offered

**ICAPE Group** is offering you an amazing opportunity to join a well-established and growing international company with knowledge in both services and technology.

We are the European leader for Printed Circuits Boards and custom-made electro-mechanical parts. In more than +60 countries, +3650 customers trust the quality services we offer.

We are headquartered in Paris area, France, but we have 34 subsidiaries in Europe, Asia, North & South America staffed with 650 skilled employees.
- Indefinite
- Full time
- Hybrid (92260, FRANCE - Fontenay-aux-Roses, Ile de France, France)

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