Emea Omnichannel Program Ass. Director F/m

**Requisition Number**: EMEA10049

**Employment Type**: Full-time

**Location**: Lyon

**What Is It Like To Work at Zimmer Biomet**:
At **Zimmer Biomet**, we believe in **The Power of Us**, which means that we are stronger together. We are committed to creating an environment where every team member feels included, respected, empowered, and celebrated.

**Zimmer Biomet Offers You An Exciting Position With Good Career Prospects in a Fast-growing International Business, And a Competitive Remuneration Package**
- Possibility to grow, develop, and be promoted within a Team
- Friendly, warm and creative atmosphere
- Healthy, inspiring, and international work environment
- Ongoing coaching and talent development
- Access to future career opportunities
- Hybrid work model
- Competitive reward packages
- Annual bonus
- Social and CSR events
- Wellbeing initiatives

**What You Can Expect**:
As a market leader in the industry and in line with our strategic priorities, Zimmer Biomet is focused to become the partner of choice and set exceptional new standards in customer centricity with agile ways of working and innovative solutions to drive market share gain. The **EMEA Marketing team** is responsible for designing, developing and implementing the key pillars of this transformation. This team also leads and establishes the regional marketing strategy and provides market and portfolio insights to the rest of the organization, including our executive leadership.

As Omnichannel (OC) Program Associate Director, you will be part of the OC office and will be responsible for supporting and coordinating the implementation of the Omnichannel commercial model across markets. You will work closely with market leaders to:

- coordinate program delivery and help cascade it and tailor it according to market specific needs,
- support implementation by being the first point of contact for omnichannel and by coaching,
- design, execute and supervise performance management of the OC program,
- ensure OC program continuous improvement,
- be responsible for releasing OC products that meets the customer's needs in line with the OC program aspirations.

You will be in charge of defining and prioritizing requirements, coordinating and overseeing their implementation across markets, and ensuring continuous improvement by addressing feedback from customers and markets

**How You Create Impact**:

- Act as a partner to the country lead and leadership team on the OC program in conjunction with OC and Analytics Lead
- Define market specific targets for the OC program
- Define overall program execution roadmap and provide guidance to markets
- Coordinate initiative portfolio and help optimize resource allocation across initiatives
- Design, set up and supervise OC program leading and lagging KPIs to track execution process and impact
- Create of business plans
- Drive with local leadership markets’ roll out of the OC program execution and act as first point of contact

**What Will Make You Stand Out**:

- Graduate with a Bachelor’s Degree with preference for a Master Degree
- 10+ years of work experience in working in Project Management Office / Transformation Office roles
- Ability to define implementation roadmap, set targets and define aspirations, monitor progress, capture feedback and communicate effectively with multiple business areas
- Previous professional experience in Sales / Commercial excellence functions and [preferred] experience in Omnichannel transformation
- Experience in MedTech industry

**What Will Make You Successful**:

- Experience with selling and implementing strategies on a national/international basis within the healthcare environment is a must
- Agile certifications
- Fluent English and one other European languages will be a plus
- Charismatic personality and high energy lever
- Excellence communication and presentation skills in terms of nudging and influencing
- Critical and strategic thinker
- Fast learner, can work independently and manage complex projects
- Strong communication and presentation skills

**Who We Are**:
**Zimmer Biomet** is a world leader in musculoskeletal health solutions. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to _alleviating pain and improving the quality of life for people around the world_.
- Looking to make an impact? Join us and make a difference._