Technical Support Engineer 2

il y a 2 semaines

Montpellier, France Dell Technologies Temps plein

Technical Support Engineer

Join us as a Technical Support Engineer on our Product Services team in France to do the best work of your career and make a profound social impact.

What you’ll achieve
As a Technical Support Engineer, you will resolve complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards and strategies to perfect our Support Services.

You will:

- Resolve issues while working closely with multi-functional teams
- Provide feedback to Engineering for improving product quality and reliability
- Determine priority levels while negotiating and setting expectations with customers
- Ensure the customer is communicated with in a timely manner and treated with the highest degree of respect
- Drive excellence through quality closures and proper escalation of issues

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
- 3 to 5 years of experience in a previous technical support role
- First-rate interpersonal skills, phone etiquette and work ethic
- Ability to work under pressure with calmness and composure
- Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures
- Fluent in French and good level of English

Desirable Requirements
- Avamar
- Data center experience

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life - while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

  • Especialista en Servidores

    il y a 1 semaine

    Montpellier, France Dell Technologies Temps plein

    Technical Support Engineer - Spanish Market Join us as a an Engineer on our Technical Support team in Montpellier to do the best work of your career and make a profound social impact. Key Responsibilities: Our Technical Support team works with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT...

  • Technical Support Consultant

    il y a 5 jours

    Montpellier, Occitanie, France SupportYourApp Temps plein

    Who we are?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...

  • Technical Support Engineer

    il y a 1 semaine

    Montpellier, France Zimmer Biomet Temps plein

    -Requisition Number EMEA10114 Employment Type Full-time Location Montpellier **Travailler au quotidien chez Zimmer Biomet**: Chez **Zimmer Biomet**, nous croyons en **The Power of Us**, ce qui signifie que nous sommes plus forts ensemble. Nous nous engageons à créer un environnement où chaque membre de l'équipe se sent inclus, respecté et...

  • Technical Support Engineer

    il y a 1 semaine

    Montpellier, France Zimmer Biomet Temps plein

    **Requisition Number**: EMEA10114 **Employment Type**: Full-time **Location**: Montpellier **Travailler au quotidien chez Zimmer Biomet**: Chez **Zimmer Biomet**, nous croyons en **The Power of Us**, ce qui signifie que nous sommes plus forts ensemble. Nous nous engageons à créer un environnement où chaque membre de l'équipe se sent inclus, respecté...

  • Technical Sound Designer

    il y a 7 jours

    Montpellier, Occitanie, France Ubisoft Temps plein

    Company DescriptionUbisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin's Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you're passionate about innovation and pushing entertainment boundaries, join our journey and...

  • Cinematic Technical Director- Bge2

    il y a 7 jours

    Montpellier, France Ubisoft Temps plein

    Company Description Ubisoft’s 20,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow...

  • Manager Support N2/technical Services

    il y a 2 jours

    Montpellier, France CHAPS VISION Temps plein

    **MANAGER SUPPORT N2/TECHNICAL SERVICES - H/F**: Référence de l’offre: - 0070 - Domaine: - Support - Contrat: - CDI - Durée: - Indéterminée - Lieu: - Montpellier - **Flandrin IT by ChapsVision** est éditeur de logiciels spécialisés dans la Cyber Intelligence et la Sécurité. Forte de plus de 15 années de collaboration avec des organismes...

  • Senior Technical Sound Designer

    il y a 5 jours

    Montpellier, Occitanie, France Ubisoft Montpellier Temps plein

    *Company Description*Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin's Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you're passionate about innovation and pushing entertainment boundaries, join our journey...

  • Senior Technical Sound Designer

    il y a 7 jours

    Montpellier, Occitanie, France Ubisoft Temps plein

    Company Description Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin's Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you're passionate about innovation and pushing entertainment boundaries, join our journey and...

  • Desktop Support Engineer L1,2

    il y a 1 semaine

    Montpellier, France Stechad Outsourcing Ltd Temps plein

    A Desktop Support Specialist support computer software integration by diagnosing, IT networking, windows server administrator, office 365, hardware and troubleshooting common problems. Installing new software, Installing new hardware (servers, printers, computer workstations, etc.), Setting up user accounts, permissions and passwords, Overseeing security of...