IT Support Specialist
il y a 1 semaine
Company Description
We are music and tech fans hailing from all over the globe, working to make Deezer the most personal music streaming service. From data scientists to tech experts, artists & labels specialists to marketers, and even in-house music editors, our team is spreading the love for music to over 180 countries. Supporting local and international artists and bringing them closer to their fans is our mission - we believe music is about diversity, multiculturalism and togetherness. Ready to join the team? We're all ears.
Job Description*
Context*
We are currently looking for an International IT support, fluent in French, to join the IT Corporate team.
The team is responsible for all the Worldwide IT support for Deezer collaborators and managing all the internal network, system, and software infrastructure for all the Deezer offices and Datacenter.
Our mission is to:
- Continually develop our service to meet and exceed Deezer employee’s expectations,
- Contribute to the success of the company through the provision of the best and effective IT support,
- Deploy the best and most innovative IT solutions.
**Essential Duties and Responsibilities**:
- Install and support computers, mobile devices, and other computer-related types of equipment
- Support video conferencing devices and collaborative tools (Cisco, Zoom,..)
- Provide remote and on-site support to worldwide users across different channels (Slack, Jira, Mail, IT bar)
- Manage level 1 tickets through the Jira ticket management tool
- Create and maintain required technical documentation
- Follow ITIL processes and standards
**Application and software support**:
- Manage OS deployment for MAC and PCs
- Account management in Active Directory and OKTA
- Support and administration of our SaaS solutions like Google Workspace, Slack, Zoom, Jamf, and more
- Manage workstation lifecycle
- Follow onboarding and offboarding processes
- Maintain hardware and software inventory through GLPI cloud
- IT stock management
Qualifications*
Requirements: *
- 2+ years of IT Support/Administration experience
- Strong troubleshooting skills
- Familiarity with Mac and Windows operating systems
- Collaborative, team player
- A highly motivated and driven individual requiring mínimal supervision
- Ability to work in a fast-paced environment
- User focus
- Good communication skills both in French and English
- Well-organized
**Language**:
- Intermediate English level is mandatory
Additional Information*
- Start-up environment with an at home vibe and outdoor space
- Kitchen stocked with free drinks and snacks daily
- Friday drinks & seasonal parties
- Gym access, plus yoga, pilates and boxing classes
- English and French language courses
- Hackathons & meetups
We are an equal opportunity employer
-
IT Support Specialist
il y a 4 jours
Paris 9e, France Deezer Temps pleinCompany Description From a French tech start-up created in 2007, Deezer has become one of the first French unicorns and the second largest independent music streaming platform in the world. Now that Deezer is listed on #Euronext, growth is accelerating fueled by #Thepowerofmusic. Deezer is ideally positioned to play a key role in the continued development...
-
IT Support Specialist M/w/d
il y a 2 semaines
Paris 9e, France Deezer Temps pleinCompany Description* WE ARE THE HOME OF MUSIC* From a French tech start-up created in 2007, Deezer has become one of the first French unicorns and the second largest independent music streaming platform in the world. Now listed at the #Euronext #TechLeaders segment, growth is accelerating fueled by #Thepowerofmusic. Deezer is ideally positioned to play a key...
-
IT Support Specialist
il y a 2 semaines
Paris, France Deliveroo Temps pleinAbout the Team Here at Deliveroo we excel at delivery, after all, it is at the core of our business. Service delivery is no exception. That's why we are changing the way service delivery works. Our focus will always be the customer, but we want to go beyond that and create an experience from the smallest problems. We are creating a Service Operations team...
-
IT Support Specialist
il y a 2 semaines
Paris, France Convelio Temps plein**\uD83C\uDFA8 Who Are We? Convelio is a licensed freight forwarding startup evolving at the intersection of Tech, Logistics and the Art World. The startup specialises in the global shipping of high-end goods: paintings, sculptures, basically any valuable or bulky merchandise. We've developed our own proprietary algorithm to offer competitive real-time...
-
IT Support Specialist
il y a 7 jours
Paris, Île-de-France PVH Corp. Temps pleinAbout Us:We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good,...
-
IT Support Specialist
il y a 4 jours
Paris, Île-de-France PVH Corp. Temps pleinAbout UsWe are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good,...
-
IT Support Specialist
il y a 23 heures
Paris, Île-de-France Titmouse France Temps pleinVos missionsTitmouse France recherche un(e) IT Support Specialist / Office Manager débrouillard(e), à l'aise avec la technologie et organisé(e), pour rejoindre son studio parisien. Ce poste hybride combine du support informatique pratique et des responsabilités de gestion de bureau, afin de garantir à la fois un environnement technique fluide et un lieu...
-
IT Support Specialist I
il y a 1 semaine
Paris, France Lightspeed Temps pleinIT Support Specialist (Spécialiste en Support Informatique) - Level 1 (EMEA) Mission du rôle Le Spécialiste du Support Informatique Niveau 1 fournit un support technique de base aux utilisateurs finaux au sein de l'organisation. Il est responsable de la résolution des problèmes matériels et logiciels courants, du dépannage des problèmes...
-
IT Support Specialist
il y a 2 semaines
Paris, France Avanade Temps pleinAvanade France is seeking an IT Support Specialist to support our France team and Paris office. Avanade is a global company and part of Microsoft and Accenture. Our France team has all the advantages of a smaller organization, but we also benefit from our global network. **Come join us**: As an IT Support Specialist, you will leverage your technical...
-
IT Support Specialist I
il y a 1 semaine
Paris, France Lightspeed Commerce Temps plein**IT Support Specialist - Level 1** The IT Support Specialist Level 1 provides foundational technical support to end-users within the organization. They are responsible for resolving basic hardware and software issues, troubleshooting common IT problems, and assisting users with routine tasks. This role requires strong communication and customer service...
