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DentalMonitoring is a MedTech scale-up in a fast-growing medical field. We are looking for new talent to join our team
**What are the value added of Dental Monitoring’s solutions for its clients**
✦ Our SAAS monitors and optimizes orthodontic treatment for doctors and patients alike using our app and patient platform
✦ DentalMonitoring brings the first AI-driven technology in the oral healthcare space
✦ With more than 200 filed patents on our technology, we are leading an entire industry in how we approach the orthodontic experience
✦ Our handy tool, the Scanbox, helps patients and doctors to easily detect intra oral observation
✦ Their patients smile again
Dental Monitoring was promoted in the Next40 for the second year in a row.
**The Cash Collection Specialist Role
✦**Accounts Receivable Management**
- Monitor accounts receivable aging reports to identify overdue accounts.
- Review customer accounts and payment histories to track outstanding balances.
- Maintain accurate records of customer interactions and payment arrangements.
**✦Collection Activities**
- Negotiate payment terms and arrangements with customers to facilitate timely payment.
- Resolve payment discrepancies and disputes in a professional and efficient manner.
- Make sure to respect the company's cash collection process by meeting deadlines and follow up with customers
**✦Reporting and Analysis**
- Prepare weekly and monthly reports on accounts receivable aging, collection activities for the group and by sales area
- Regular internal meeting with sales managers to follow up on the top unpaid clients.
- Identify areas for process improvement collection efficiency.
**✦Customer Relationship Management**
- Build and maintain positive relationships with customers to facilitate open communication and resolution of payment issues.
- Serve as the primary point of contact for customer inquiries related to billing and payments.
- Handle sensitive customer situations with professionalism and empathy, while also enforcing company payment policies.
- Maintain an updated database of customers to make sure that communications are well received
- Build a positive relationship with sales and cs departments to facilitate communication and make sure not to impact their relationship with our clients
**You will be successful in this role if**
✦Fluent in verbal and written English
✦Minimum 3 years of proven experience in a similar role, with a focus on cash collection processes
✦Proficient in using billing software and financial systems (NetSuite, Salesforce) and Excel Knowledge
✦Rigorous and excellent numerical and analytical skills with strong attention to detail.
✦Ability to effectively communicate and collaborate with cross-functional teams, clients, and external stakeholders.
✦Proactive and self-motivated, with the ability to work independently and manage multiple priorities in a fast-paced environment.
✦Strong organizational and time management skills to meet deadlines and handle a high volume of billing transactions.
**It would be fantastic if you have**
✦Experience in a startup or scale-up environment
**Our work environment**
At Dental Monitoring our employees thrive because:
✦ We are collaborators It is a core value and our team of researchers, doctors, developers, salespeople and all of our stakeholders work together to put our customers first
✦ DentalMonitoring is a diverse, multicultural company: you can find more than 20 nationalities throughout our teams
**What we bring to our employees**
✦ Your ideas will be heard Our culture promotes initiatives, ownership and feedback
✦ Everyone is committed to supporting your professional development because we understand that no one can know everything
✦ We place significant importance on the quality of work-life balance
✦Here are some perks that we offer our employees:
- Mutuel Alan
- Swile card
- Free shares plan
- Hybrid work
- Flexible personal time off policy
- Gymlib
- Corporate events
- Referral policy
**This role is Paris office.**- The above is not an exhaustive list of all duties, responsibilities and qualifications associated with the job. Other duties may be assigned._
