Internship CRM

Join Euroapi to lead the business development and sales of Active Pharmaceutical Ingredients (APIs). Our team serves customers in over eighty countries, promoting, growing and optimising the sales and margin of Euroapi's portfolio. You will be motivated by our customers, developing your market knowledge and relationships to deliver the best possible service to our customers.

This is an exciting opportunity to join EUROAPI’s Marketing and Commercial Development team on an internship 6 months or a 1-year apprenticeship (renewable), in the role of CRM & Marketing Data Specialist Assistant, in our Paris head office.

Reporting to the CRM & Data Specialist, you will support the day-to-day operations of the CRM system and help analyze sales data to generate insightful reports for the sales and marketing teams.

Your missions:

- Assist in the day-to-day maintenance and administration of the Customer Relationship Management (CRM) system
- Deal with requests and incidents, acting as the direct interlocutor with ITS function (through ServiceNow) to resolve business-impacting issues.
- Perform data analysis to generate reports on sales team performance and customer engagement metrics (KPI Dashboard customization according to end-to-end process needs for API & CDMO)
- Build linkage and traceability on Lead to Cash process to understand which prospects are resulting in a business
- Contribute to the cleansing, organization and updates of CRM data to ensure accuracy and reliability.
- Manage master data, ensuring it is up-to-date and aligned with other systems (SAP, Supply tool )
- Work with cross-functional teams to gather and understand data requirements for business insights.
- Support the Sales Teams and develop up-to-date training to keep users updated on CRM new features.
- Maintain up-to-date knowledge of CRM features, marketing trends, and industry best practices.

This internship or apprenticeship provides a unique opportunity to gain experience in CRM Management, marketing automation, and data analysis while collaborating with experienced professionals and learning best practices in a real-world business environment.

The perimeter will cover both API & CDMO Business Units.

Our requirements

Studying towards a degree (Bachelor or Master’s) in Business Administration, Marketing (data management)

Autonomous and structured

Good communication skills and the ability to work effectively in a team environment

Proactive and adaptable, with a willingness to learn and take initiative

Curious, solution-oriented, and focused on problem-solving

Good understanding of IT tools (e.g. Excel, PowerPoint, Databases)

Good level in French & English

Our company

EUROAPI is focused on reinventing active ingredient solutions to sustainably meet customers’ and patients’ needs around the world. We are a leading player in active pharmaceutical ingredients with approximately 200 products in our portfolio, offering a large span of technologies, while developing innovative molecules through our Contract Development and Manufacturing Organization (CDMO) activities.

Taking action for health by enabling access to essential therapies inspires our 3,450 people every day. With strong research and development capabilities and five manufacturing sites all located in Europe (Saint-Aubin-lès-Elbeuf and Vertolaye in France, Brindisi in Italy, Frankfurt in Germany and Budapest in Hungary), EUROAPI ensures API manufacturing of the highest quality to supply customers in more than 80 countries.

EUROAPI is listed on Euronext Paris.

Culture & Values at Euroapi

We bring our culture to life in the way we work every day. Our culture allows career development and talent management, we recognise that how we do things is as important as what we do, and our values define how we achieve our goals and help us to “do things right”.

Our values and behaviours are based on the following pillars:

- We empower our people to have a greater positive impact.
- We create value by placing our customers at the centre of everything we do.
- We take responsibility for what we do, always acting in the best interests of the company.
- We value and respect all our stakeholders.

EUROAPI is committed to a culture of diversity and inclusion that contributes to improved innovation, performance and engagement.Nous valorisons la transparence, le respect mutuel et l'égalité de traitement des personnes. C'est pourquoi nous protégeons fermement nos employés contre toute forme de discrimination.

We are convinced that the success of our company lies in its ability to adapt to the challenges of tomorrow. Our responsibility as a company is to ensure the sustainability and resilience of the pharmaceutical value chain.