Technical Account Manager

il y a 1 semaine


Paris, France Scaleway Temps plein

Depuis nos bureaux situés à Paris et à Lille, nous perfectionnons quotidiennement l'écosystème cloud de Scaleway, dont nous sommes les premiers utilisateurs.

Nos quelques 25 000 clients nous choisissent pour notre redondance multi-AZ, notre expérience-utilisateur fluide, nos datacenters neutres en carbone ainsi que nos outils natifs de gestion d'architectures multi-cloud. Nos produits incluent des solutions entièrement gérées pour le bare metal, la conteneurisation et les architectures serverless, offrant ainsi un choix responsable dans le domaine du cloud computing.

Rejoignez notre équipe dynamique de près de 600 collaborateurs venant de divers horizons, dans un environnement stimulant et international alliant excellence technique, créativité et partage.

**About the job**

The Excellence team is growing, and we are looking for a Technical Account Manager to improve the customer experience and personalized support.

Reporting to Pierre-Antoine Paganelli, you will be in direct contact with our developers, product management and sales team, and your mission will be to ensure customer satisfaction and create loyalty for our top customers.

**Minimum qualifications**:

- Very good command of English
- Demonstrate excellent communication skills
- Solid knowledge of the cloud environment
- Advanced knowledge of hardware, software and network dimensions

**Responsibilities**:

- Technical management of a portfolio of clients with a specific service level
- Show proactivity and reactivity to the request of the clients under your responsibility, in accordance with our SLAs
- Manage the activity surrounding our Business clients (onboarding, operational activity, growth, new requirements, reporting)
- Act as a privileged contact for our biggest accounts in case of an incident
- Work hand in hand with our Sales teams to make sure of customer satisfaction and of PoC success.

**Localisation**:

- Based in our offices in Paris or Lille

Si vous ne vous voyez pas cocher toutes les cases, n'hésitez pas à postuler tout de même. Ne vous limitez pas à une description de poste - on ne sait jamais

Scaleway | Scaleway Blog| Scaleway sur X


  • Technical Account Manager

    il y a 5 jours


    Paris, France Didomi Temps plein

    We are looking for a Technical Account Manager to provide hands-on technical services to our Enterprise customers by supporting, developing and providing guidance over Didomi’s Privacy Suite and available features. A Technical Account Manager creates added value as an expert and trusted advisor for how compliance translates to business value while keeping...

  • Technical Account Manager

    il y a 2 semaines


    Paris, France GlobalBlue_IT Temps plein

    Job Description TECHNICAL ACCOUNT MANAGER - FRANCE Reporting to: IT Director - France Location: Paris-France OVERVIEW Nature and aim of the position The holder of this position will manage the technical relationship with Local & International Accounts merchants, covering the full cycle from pre-sale, implementation of Issuing Solutions integration...


  • Paris, France Nutanix Temps plein

    **Hungry, Humble, Honest, with Heart.** **The Opportunity** Nutanix is hiring a Technical Account Manager (TAM) in Paris, France to join our Professional Services organization. The TAM is a technical Nutanix platform professional who helps to ensure customer satisfaction, strengthen customer relationships and build trusted advisor relationships with...


  • Paris, France Visa Temps plein

    Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...

  • Technical Account Manager

    il y a 1 semaine


    Paris, Île-de-France Kraken Temps plein

    Help us use technology to make a big green dent in the universeKraken powers some of the most innovative global developments in energy.We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our...

  • Technical Account Manager

    il y a 2 semaines


    Paris, France Provenir Inc Temps plein

    **Who We Are** Provenir is a global fintech company with offices across North America, the UK, and Singapore. Provenir helps fintechs, financial institutions, and payment providers make smarter decisions, faster. We are passionate about technology and empowering businesses to become industry leaders. As a leading provider of decisioning and analytics...


  • Paris, France Nutanix Temps plein

    **Hungry, Humble, Honest, with Heart.** **The Opportunity** Nutanix is hiring a Associate Technical Account Manager (TAM) in Paris, France to join our Professional Services organization. The TAM is a technical Nutanix platform professional who helps to ensure customer satisfaction, strengthen customer relationships and build trusted advisor relationships...

  • Technical Account Manager

    il y a 24 heures


    Paris, France; Remote - France Wiz Temps plein

    SummaryAs a Technical Account Manager (TAM), you'll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.Ideally based in France and be able to speak fluent French and English, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to...

  • Technical Account Manager

    il y a 2 semaines


    Paris, France PayPal Temps plein

    At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. **Job...

  • Technical Account Manager

    il y a 3 jours


    Paris, Île-de-France Wiz, Inc. Temps plein

    Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that...