People Operations Specialist

**Your Mission**

We are seeking a proactive and detail-oriented People Operations Specialist to join the People Operations team at BlaBlaCar on a **permanent contract** starting **October 2025.**

In this individual contributor role, you will be instrumental in ensuring the smooth and efficient operation of our HR processes and systems (from onboarding, offboarding, immigration & relocation, absence (all types of leaves), probation period, occupational visit ), contributing directly to a positive employee experience.

You will have the opportunity to make a significant impact by optimizing workflows, managing key HR programs, and supporting our employees throughout their lifecycle at BlablaCar.

You will be reporting to the People Operations manager and working with a team of 4 and working closely with the HR Business Partner Team.

**Your responsibilities**:
- ** Employee life cycle**:Lead the execution of HR processes and policies ensuring a seamless and positive experience for employees, while providing visibility to other teams involved when needed.
- ** HR System & Data Management**:Manage employee data entry, changes, and reporting, including new hires, transfers, promotions, and terminations. Maintain and update internal People Operations documentation, policies, and procedures.
- ** Employee Support & Relations**:Act as a first point of contact for employee inquiries regarding HR policies, procedures, and general HR-related questions through our ticketing system, and escalating complex issues to senior team members as appropriate.
- ** Process Improvement**:Identify opportunities to improve and streamline People Operations processes and workflows. Participate in small or medium-sized People Operations projects aimed at enhancing efficiency and employee experience.
- ** Collaboration & Teamwork**:Work closely with other members of the People Team ( HR Business Partners, Recruiters, Learning & Development) to ensure a cohesive and integrated employee experience. Actively participate in team meetings, share insights, and contribute to a collaborative and supportive team environment.

**Your qualifications**:
- 2-4 years of experience in a People Operations, HR Coordinator, or HR Generalist role, ideally within a fast-paced environment in France. Full working proficiency in English and French.
- Proficiency with HRIS platforms (e.g., BambooHR, Workday ), Google Workspace and strong data management skills.
- Basic knowledge of French social legislation (SYNTEC and Transportation collective agreements would be a plus)
- Great communication skills, both written and verbal, with the ability to clearly articulate HR policies and respond to employee inquiries with empathy and professionalism.
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively.
- Problem-solving aptitude, curiosity and a proactive approach to identifying and resolving issues.

**What we have to offer**:
- Hybrid set up4 additional weeks on top of legal maternity/paternity leaves
- 50% healthcare coverage (Alan)
- Financial support for home office equipment
- Minimum 25 days holiday per year
- Local meal plan policy (Swile card)
- 50% transportation paid (Forfait Mobilité Durable)
- Free unlimited carpooling & bus rides
- Personal growth via trainings, mentorship, and internal mobility programs
- Employee Stock ownership planRegular team building events
- Mental health support through Moka.care
- 1 day off per year to test our product
- 1 day per year for social engagements with non-profits

**Interested in joining the ride?**:
- a 45-min video-call with your Talent Acquisition Manager to get to know you, understand your career expectations and answer your questions
- a 60-min video-call with our People Operations Manager Margaux Sawada to assess your hard and soft skills
- a fully remote exercise to evaluate your technical skills
- a 60-min video-call with Margaux and People Operations Specialist Camille Benteux to discuss about your exercise
- a 30-min video-call with our Head of HR Experts Perrine Labesse for vision fit and rounding off the process- Our hiring process lasts on average 25-30 days, offers usually come within 48 hours.