French Speaking Betting Support Agent

il y a 3 jours


France Talingual Temps plein

** This job is based in Lisbon, Portugal - immediate start 13-FEB - for this start date 2000 EUR sign on bonus is given **

**Location**:Lisbon, Portugal

**Role**:French speaking Betting Support Agent

**Salary**:basic gross p/m Euro 895 (paid 14 x per year) + 7.23 net Euro per working day food voucher and 20 Euro transport allowance

**Working hrs**:40 hrs p/week rotational

**Relocation package**:flight reimbursement at the end of the 6th month of contract - up to 400€ plus room in a shared apartment for a maximum period of 12 months, with rent of 280€ with all utilities bills included (discounted directly from your salary)

Additional sign on bonus for 13-FEB start: 2000 EUR - will be paid in 4 equal installments over the year.

**The Company**

Our client is a global outsourcing partner - they currently operate in over 35 different countries worldwide. For their multilingual hub in the beautiful capital city in Lisbon, they are looking to recruit French speaking betting Support Agents to join their new team.

**The Role**

Are you passionate about providing outstanding customer service and looking to join a fast-paced, dynamic industry? As a Betting Support Agent you will support a leading global player in the sports betting and gaming sector. With millions of customers across Europe, Latin America, and recent expansions into Africa and North America, this is your opportunity to be part of a growing, innovative organization.

**Key Responsibilities**
- Provide quick and effective solutions for account setup, verification, login issues, financial inquiries, and technical guidance.
- Act as a trusted advisor for customers, offering expert advice within the sports industry.
- Respond to customer inquiries, complaints, and feedback efficiently and professionally.
- Build strong, lasting relationships with customers through open and engaging communication.
- Ensure customer satisfaction by delivering exceptional service while adhering to company policies and procedures.
- Offer insights and recommendations to enhance internal processes and improve the customer experience.

**Requirements**:

- Fluent French and English
- Previous Customer Support experience desired
- Excellent communication skills
- Ability to multi-task and attention to details

**Salary and benefits**

Competitive monthly gross salary ofbasic gross p/m Euro 895 (paid 14 a year) plus net per working day 7.23 Euro food voucher. Transport allowance of 20 EUR p/m is given. Fully paid training is provided. Excellent career opportunities. Free health insurance after 6 months in service. An excellent relo package is provided: flight reimbursement at the end of the 6th month of contract - up to 400€ plus room in a shared apartment for a maximum period of 12 months, with rent of 280€ with all utilities bills included (discounted directly from your salary)

**About Talingual**

INDNI

Pay: 890.00€ - 1,000.00€ per month

Application Question(s):

- Do you want to live and work in Lisbon, Portugal?

**Language**:

- French (required)

Work Location: On the road



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