Pack de Relocalisation en Grèce French-speaking Customer Experts for a Tech Leader
il y a 5 jours
**Are you passionate about the latest technology and gadgets? Are you fluent in French? Work in Greece as a customer expert with a Top Tech Leader**:
TP in Greece connects customers with the world’s top brands for more than 30 years. With a team of more than 11.500 employees, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, PayPal
- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for social media.
We are really proud to see our collaboration with one of the **Big Five information technology companies** growing bigger and deeper. This is a great opportunity for you to join our **French customer experience team**, to support customers from **French speaking countries**, after following a complete training by certified instructors.
**What you will do**:
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide troubleshooting for mobile devices (mobile phones, tablets & more)
- Assist customers to manage/secure their account & passwords
- Set-up repairs for hardware-related issues
- Escalate unresolved cases by contacting 2nd level support Interaction Experts
- Maintain high customer satisfaction
**What you will bring**:
- Fluency in **French**:
- Advanced English knowledge
- Familiarity with iOS and/or MacOS, or comparable technology, is preferred
- Great communication skills
- Prior customer support experience would be an advantage
- Strong troubleshooting skills
**What we offer**:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
- Competitive monthly salary + 2 extra salaries per year
- **Referral Program**: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & **development opportunities**:
- **Special events**as well as**community & social responsibility initiatives**:
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a**Great Place to Work-Certified Compan**y** that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. For these reasons, we invite you to join our big family.
**Find out more**:
Would you like to see more **French speaking jobs**options?
Do you need even more**available jobs**?
Conseiller Clientèle, Chargé de Clientèle, Teleconseiller, Customer Service, Service Client, Vendeuse, Commercial, étudiant, call center, contact center, customer care, français, francophone, helpdesk
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