Sales Operations Specialist

As an Operations Specialist in our Yacht Sales & Purchase department, based in Monaco, you will be at the heart of our operations, driving efficiency and supporting the sales team to deliver exceptional service. Your responsibilities will include developing and optimising operational processes, managing sales-related documentation, and assisting with client proposals, including yacht selections and market analysis. You will take the lead on ad hoc projects, ensuring they are completed on time and to a high standard, while also maintaining data integrity across our systems. In this role, you’ll manage inquiries, track them through Salesforce, and ensure timely responses, acting as a crucial link between the sales team and clients. Additionally, you'll provide market intelligence, keeping the team informed of the latest yacht market trends and updates, and support lead generation efforts by researching potential clients. Moreover, you will act as the GDPR Data Protection Champion, ensuring that all data handling processes comply with regulations, and that your team is fully aware of their data protection responsibilities. You will also have the chance to participate in our Y.CO-sponsored sustainability programs.

**ABOUT YOU**
- Excellent organisational and time management skills
- Professional, polite, and friendly attitude
- Responsive to critical challenges with tight deadlines

**QUALIFICATIONS**
- Minimum 3 years’ relevant experience (Superyacht industry experience preferred)
- Proficient in Microsoft Office and Salesforce
- Strong English communication skills, both written and verbal

**WHY Y.CO?**
- Y.CO is a professional, trusted and ethical business and brand, with high doses of positivity, energy and fun.
- Y.CO is committed to working with greater purpose, lighter footprints and within a stronger community. For Y.CO sustainability is about the future. A future that's bright and a future that's kind. It's about having respect for each other and the planet.
- Our company values are naturally aligned with the new generation of Clients, crew and professionals engaging with the superyacht industry positioning Y.CO as THE company that can best serve their needs.
- Working with Y.CO is a boutique and personalized experience for our clients and team alike, we have an unwavering commitment to investing in long term relationships over short term financial gains
- Y.CO is a privately owned founder led business. No distractions and no conflict of interests to get in the way of quick and bold decision making throughout the business.
- Opportunity not hierarchy. We have an 'all hands-on deck' approach that comes from the very top to ensure everyone across the business is well supported and their goals are achieved.
- The best is yet to come; there is long term opportunity for team members to grow with the business with the launch of Y.CO's exciting expansion plans in the US and Pacific.

At Y.CO we understand that to thrive, it requires a team spirit of merit, passion, diversity, inclusion, and equity. As an equal opportunities employer, we prioritize accountability and support each other in achieving excellence and continuous improvement, fostering a culture of trust and integrity. We believe that accountability, creativity and energy are the driving forces behind our success. By embracing diverse perspectives and encouraging innovative thinking, we cultivate a culture of problem-solving and forward-thinking. That’s why we select only on the basis of skills and welcome people from every background, religion, disability, gender identity, ethnicity, and sexuality. We are committed to providing an inclusive environment where everyone feels valued and respected, promoting a workplace where diverse perspectives are celebrated and all individuals have the opportunity to reach their fullest potential. At Y.CO, we believe that our differences make us unique and stronger and we are dedicated to building a culture where everyone can succeed.

Application Question(s):

- What is your earliest start date?
- What are your gross monthly salary expectations?

Work Location: In person