Application Support Lead Analyst
il y a 1 jour
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. You can make significant impact on the area through complex deliverables, providing advice and counsel related to the technology or operations of the business. **Responsibilities**: - The Application Support Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions. - Provides expertise in area and an advanced level of understanding of the principles of apps support. - Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals. - Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements - Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options. - Acts as advisor or coach to new or lower level analysts; allocates work. - Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions. - Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services. - Persuades and influences others through strong and comprehensive communication and diplomacy skills - Performs other duties and functions as assigned **Qualifications**: - Relevant experience in the industry - Practical problem solving and strategic thinking skills - Demonstrated leadership, interpersonal skills and relationship building skills - Service oriented attitude - Ability to work in a fast-paced environment - Experience working or leading requirement gathering efforts for multiple large development projects at one-time - Proficient using basic technical tools and systems - Good interpersonal and communication skills **Education**: - Bachelor’s/University degree, Master’s degree preferred **What we’ll provide you**: By joining Citi, you will receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. LI-BH1**Job Family Group**: Technology - **Job Family**: Applications Support - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
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il y a 2 semaines
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il y a 5 jours
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il y a 1 semaine
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