Technician Support
il y a 17 heures
Assurer le support sur l?ensemble des composants du SI utilisés par les collaborateurs du Groupe:
Gérer les tickets de niveau 1 et 2, en assurer le diagnostic, la résolution et éventuellement l?escalade vers le niveau 3
Escalader vers le Coordinateur du pôle si nécessaire
Respect des engagements en termes de délais et satisfaction client
Mettre à jour la documentation technique, et la base de connaissances dans l?outil ITSM
Contribuer à la prise d?appels sur la ligne téléphonique d?urgence
**Suivi et Maintenance des équipements de proximité**:
Préparer et déployer le poste de travail et les équipements de visioconférence au sein du Groupe, en France et à l?International
Suivre la mise à jour des versions Windows sur le poste de travail
Contribuer à la maintenance préventive hebdomadaire des salles de visioconférence
Mettre à jour les informations sur l?état du parc (inventaire)
Assurer un support de niveau 2 sur le périmètre du poste de travail (diagnostic, correction et suivi des incidents), des équipements visio et des smartphones
Mettre en ?uvre la politique de Sécurité (chiffrement par Bitlocker, mise à jour de l?antivirus, etc.) sur le poste de travail
Gestion et remplacement des consommables pour les imprimantes
Solutions Dell Kace K1000 (SMA) & K2000 (SDA)
Administration Exchange (O365)
Solution MDM (Maas360)
Active Directory
Stratégies de Groupes (GPO)
Solutions Antivirus (CyberReason)
Windows 10
Suite Office 365
Skype for Business et Microsoft Teams
Laptop DELL / Microsoft Surface Pro / Smartphone Android
Imprimantes HP
Equipements de visioconférence Logitech
Couches réseau TCP/IP, DNS, DFS, DHCP
Titulaire d?un bac+2 de formation informatique minimum, vous disposez idéalement d?une expérience de 2 à 4 ans minimum sur des missions similaires.
Bonne maîtrise de l?Anglais (B1 minimum)
Avoir l?esprit d?analyse, de recherche et de logique
Aptitude à absorber rapidement de nouvelles informations techniques
Faire preuve d?esprit d?équipe, de capacité à coopérer
Disposer d?une bonne aisance relationnelle
Curieux et orienté solution
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IT Support Technician
il y a 2 jours
Lyon, France Brainotech IT solutions GmbH Temps pleinJob description We are looking for Informational technology support Technician (Dispatched Ticket Based) to support tasks in Toulouse, France. Tickets will be dispatched with respect to your area, and tasks will be Level 1 IT/Desktop support related. **Responsibilities**: - Manage Desktop Devices (hardware, software and connectivity) incidents through to...
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International Service Technician
il y a 6 jours
Lyon, France LAGARDE AUTOCLAVES SA Temps pleinCompany based in France/ Drôme is looking for 2 technicians for international missions, commissioning of industrial equipment for the Agro-Food industry. Vos missions Commissioning of industrial equipment, customer relations, technical support. Technical follow-up dedicated to key account customers. Vos compétences Technical training, English spoken,...
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Field Service Technician
il y a 1 semaine
Lyon, France Sartorius Temps pleinField Service Technician (F/M) page is loaded## Field Service Technician (F/M)locations: Home Office Francetime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R36368We are looking for a Field Service Technician (F/M) based in the Lyon area.The Field Service Technician (F/M) will be responsible for delivering the desired customer...
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Techbar Technician
il y a 2 jours
Lyon, France WTW Temps plein**Description**: **The Role** The TechBar Technician for Onsite Support Services (OSS) collaborates within the Global Service Management team to guarantee the successful provision of in-office technology support. This role involves providing on-site technical assistance to colleagues, resolving hardware and software issues that cannot be addressed remotely....
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service field technicians
il y a 1 semaine
Lyon, Auvergne-Rhône-Alpes, France SAM International Temps pleinStruers is looking for Service Technicians - support Struers customers in FranceRhône- Alpes areaRead more at Are you passionate about working with advanced, professional service and want to work for a leading producer of test equipment, consumables and services for materialographic* analysis of solid materials? Are you technically inclined, independent...
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Field Service Technician
il y a 1 semaine
Lyon, France AisweiSolplanet Temps plein**How you´ll help us**: As a Field Service Technician, you will - Follow applicable health and safety instructions and regulations. - Perform installation, commissioning, repair, maintenance and field testing (electrical and control) for String UPS and associated communication equipment. - Support customer technical issues with Solplanet products by...
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SCADA & Automation Engineer / Technician
il y a 1 semaine
Lyon, France Approach People Recruitment Temps pleinSCADA & Automation Engineer / Technician (M/F) 📍 France – Paris / Lyon / Nantes / Toulouse / Marseille Renewable Energy – Control Systems / Electrical Networks / Industrial Automation About the Company Our client is a leading renewable energy and power infrastructure company, specialized in the development, construction and operation of solar, wind...
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Electrical Technician France
il y a 2 jours
Lyon, France MasterGrid Temps plein**As part of its development, MasterGrid is looking for**: **Electrical technician HTB-HTA**: Reference of the offer to remind: **Ref. MGS-TEL-2021** **Job description**: - You carry out reinforcement, installation, modification, replacement and commissioning of equipment or systems, and electrical distribution equipment. - You carry out various technical...
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Audio-visual and Video-conference Support Technician
il y a 2 semaines
Lyon, France ATG Europe Temps pleinThe Technicians will provide support for conference rooms, both physical and virtual, audio-visual and technical support for meetings, conferences and major events, including operation of webcast, recording and post-processing of such recordings. They will also maintain public information screens and their attached PCs, including regular maintenance of...
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Laboratory Technician – Molecular Biology/Cell Biology
il y a 2 semaines
Lyon, France NAGASE (EUROPA) GmbH Temps pleinOverviewLaboratory Technician – Molecular Biology/Cell Biology (m/f/d) – Nagase (EUROPA) GmbH. Join to apply for the Laboratory Technician role at Nagase. Health and Personal Care is a global business area; the Life Science Laboratory in Lyon focuses on research and development in cosmetic raw materials, applying cell culture technology to determine the...