Program Manager Diagnostic Solutions

**Job Description Summary**: Are you prepared for a highly dynamic position where you can develop the future of diagnostic solutions in the EMEA region?

The Program Manager is part of the extended Project Management Office (xPMO) within the Professional Services team of EMEA Diagnostic Solutions (DS) and will have two main missions: 1/ successfully deliver customer implementations of DS complex solutions within the diagnostic market; 2/ establish and maintain a structured approach to program and project management within the EMEA DS Professional Services. The Program Manager's mission encompasses both internal initiatives, such as standardization of project & program management processes, and external customer complex projects and programs.

**Main Responsibilities**

In this role, you will be pivotal in leading complex customer implementations and internal initiatives. Your main responsibilities include:

- Lead the flawless implementation and installation of complex automated diagnostic solutions at customer sites, including BD Coordinated Microbiology Solutions, BD Kiestra Lab Automation, and BD Molecular Diagnostics Solutions.
- Guarantee the smooth standardization, implementation, and instruction of project and program management methods within the Project Management Excellence Framework (PMEF), encompassing standardized procedures, tools, and templates.
- Lead project/program from launch to successful completion, ensuring a smooth handover to the Lifecycle Management team.
- Plan and schedule activities and resource requests, managing day-to-day execution per established standards and processes.
- Align and manage all cross-functional activities to deliver solutions on time and within budget, meeting all technical, operational, business, and customer requirements.
- Coordinate preparations and arrangements prior to installation, aligning technical requirements, IT connectivity, and network setup.
- Support communication for all project-related activities with internal and external collaborators, offering timely updates and reporting on progress, challenges, and potential risks.
- Develop and enforce guidelines and norms for program and project management, encompassing the creation of the Project Management Excellence Framework (PMEF).

**Preferred profile**:

- Project management certification such as PRINCE2 practitioner, PMI-PMP, or IPMA level C or D. or equivalent experience.
- Master’s degree or equivalent experience in a technical or scientific field.
- Minimum of 8 years' experience in project management, with a customer-facing role and preferably in a people-management role.
- Proficiency in English and French.
- Readiness and capacity to journey within the EMEA region (up to 25-50%).
- Experience in the regulated environment of the medical device or pharmaceutical industry, or knowledge of IT systems and microbiological laboratory processes.
- Strong servant leadership skills, with the ability to build a safe and valued workplace culture, empowering team members and encouraging individual growth.
- Strong individual efficiency, resilience to stress, and capability to collaborate across functions in a complex organization.

**Power Skills**:

- Emotional intelligence, including self-awareness, self-management, interpersonal skills, and relationship management.
- Change management to support team members through organizational and external changes.
- Encouraging potential and supporting individual growth, encouraging team members to develop their skills.
- Encouraging trust through ethical, honest, and transparent actions.

**We are the makers of possible**:
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

**Why Join Us?**

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship