Account Executive

Job Category

Sales

Job Details

**About Salesforce**

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.

**We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good — you’ve come to the right place.**:
**Our Platform and Agents Account Executives (Platform and Agents AEs) are Prime Account Executives specializing in Salesforce’s Platform and Agents product lines. They bring expert knowledge of solutions like Data Cloud, Einstein 1, MuleSoft, Tableau, Slack, and the Salesforce Platform, driving impactful customer outcomes and unlocking the full potential of Salesforce investments.**:


**Responsibilities**:

- **Strategic Planning & Execution**:

- Contribute to and execute a comprehensive strategic account plan.
- Drive multi-year growth focusing on Data Cloud, Einstein 1, Tableau, MuleSoft, Slack, and Platform adoption.
- **Revenue Growth**:

- Own forecast and pipeline for specialized product lines.
- Deliver high-quality ACV and AOV while mitigating attrition risks.
- **Customer Relationship & Trust**:

- Serve as a trusted advisor by demonstrating deep understanding of customers’ tech stack and driving strategic impact with Salesforce solutions.
- Advocate for Salesforce’s Platform and Agents solutions to optimize technology efficiency and economic outcomes for customers.
- Support post-sales implementation success by aligning with customer milestones and goals.
- **Product & Industry Expertise**:

- Possess in-depth knowledge of Salesforce’s product portfolio, including features, benefits, use cases, and value propositions.
- Command an understanding of industry trends, technologies, and competitor activities.
- **Team Collaboration & Development**:

- Educate and collaborate with internal teams, enhancing their knowledge of Salesforce solutions and value propositions.
- Demonstrate expertise and foster collaboration across product lines.
- **Cross-Functional Influence**:

- Partner with Product teams and internal cross-functional stakeholders to ensure holistic customer and program success.
- Collaborate with Sales, Services, Success, Product, Alliances, and Marketing teams to optimize account outcomes.
- **Operational Excellence**:

- Provide accurate revenue forecasts and contribute to company margin and revenue goals.
- Drive operational excellence by optimizing processes and resource allocation to maximize efficiency and effectiveness.
- Focus efforts on high-ROI activities, prioritizing ruthlessly.
- **Executive Presence & Relationships**:

- Build and maintain trusted relationships with senior customer executives.
- Share insights on product and account trends with Salesforce executives to inform strategy.
- **Company Stewardship**:

- Adopt a long-term perspective while executing short-term priorities.
- Step beyond defined responsibilities to help the company and report account and product strategies regularly to leadership.
- **Risk Management & Attrition Mitigation**:

- Identify potential risks and challenges in accounts and develop proactive strategies to address them.
- Ensure customer satisfaction and retention through proactive relationship management.

**Required Qualifications**:

- Proven expertise in managing and growing relationships with C-level stakeholders.
- Demonstrated success in selling Salesforce or similar enterprise solutions across diverse industries.
- Deep understanding of AI, data, and CRM technologies with an ability to articulate their business impact.
- Exceptional written, verbal, and presentation skills.
- Fluency in English and French.

**Preferred Qualifications**:

- History of exceeding ACV and pipeline growth targets.
- Experience driving strategic, large-scale customer adoption initiatives.
- Knowledge of sales methodology and certifications.
- Strong problem-solving skills focused on customer success.
- Prior experience in consumption-based selling models.

Accommodations

Posting Statement

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexu