Customer Success Intern
il y a 16 heures
**Customer Success Intern (summer-internship)**
**Responsibilities**:
Under the direct leadership of our Customer Success Lead & VP of Sales, you will play a pivotal role in ensuring the success and satisfaction of our valued clients. This position offers a unique opportunity to collaborate closely with both the Sales and Product teams. You will be supporting customer success lead with customer interactions, delivering exceptional support, and fostering long-term relationships and increased sales.
Your main objectives will be to support and engage customers in their overall interactions with our Software DIGIPart.
- Organize and guide new customers through the onboarding process, ensuring a smooth transition to our solutions.
- Conduct product training sessions to empower clients in maximizing the benefits of our software.
- Support customers with their inquiries, providing timely and accurate responses.
- monitor and analyze customer usage data to identify potential issues or opportunities for improvement.
- Collaborate with the product team to address and resolve customer issues promptly.
- Escalate complex issues to the CS lead and appropriate departments and ensure timely resolution.
- Gather customer feedback on product functionality, features, and overall satisfaction (NPS)
- Actively engage in identifying and implementing improvements to existing processes, reinforcing the organization’s commitment to continuous enhancement in line with its quality standards.
**Education**:
- Bachelor’s degree required Business, Marketing, or a related field and/or proven experience in customer success, account management, or a related customer-facing role.
- Willingness to learn and commit to a couple of weeks of training,
**Experience**:
- Experience collaborating with customer-facing role
**Knowledge and Skills**:
- Good working attitude and willingness to adapt to diverse cultures and ways of working
- Must have good ethics and be able to conduct with honesty and compliance.
- Proficiency in English is required.
- Ability to work collaboratively in a dynamic, fast-paced environment.
-
Customer Success Intern
il y a 17 heures
Paris, France INFINIT Temps plein**Job Title**: Customer Success Intern **Type**: Full-time **Experience**: BAC +3. **Location**: Paris, France **What do we want to achieve together?** - **Lead B2C Customer Success**: Take ownership of the end-to-end B2C customer success process, managing client interactions, creating workflows, defining processes, and providing exceptional customer...
-
Customer success
il y a 2 semaines
Paris, France À distance Télétravail Temps pleinOffre d'emploi : Customer Success chez Demo MagNous recherchons un professionnel passionné pour rejoindre notre équipe Customer Success chez Demo Mag. En tant que membre clé du département Customer Success, vous serez chargé de garantir la satisfaction et la fidélisation de nos clients.Assurer une communication proactive avec les clients pour...
-
Marketing & Customer Insights Lead – Success Education (Remote)
il y a 2 semaines
Paris, France Evolved Success Temps pleinCompany Description At Evolved Success, we believe that success in corporate is only the beginning. Many professionals reach the top of their retail or marketing careers only to realise there’s another mountain ahead — one that calls for more purpose, creativity, and freedom. Our business revolves around providing, success education that equips...
-
Customer Success Manager
il y a 2 semaines
Paris, France Pennylane Temps plein**Qui sommes nous ?** Pennylane a pour mission d'aider les dirigeants de TPE et PME à reprendre contrôle de leurs finances Concrètement ça veut dire quoi ? Pennylane centralise tous les flux financiers des entreprises pour offrir la meilleure expérience de gestion et de pilotage. Grâce à Pennylane, les dirigeants prennent de meilleures décisions...
-
Intern - Customer Success Manager - Paris
il y a 2 semaines
Paris, France Story Terrace Inc. Temps pleinA propos de Sunday Sunday est le moyen le plus rapide au monde pour payer dans les restaurants. Il transforme les 15 minutes fastidieuses nécessaires pour payer dans un restaurant en une expérience rapide et simple qui prend moins de 10 secondes. Les clients scannent un code QR, paient et partent. Pendant ce temps, les restaurateurs peuvent se concentrer...
-
Customer success
il y a 2 semaines
Paris, Île-de-France Demo mag Temps pleinDescription de l'offre d'emploi Offre d'emploi : Customer Success chez Demo MagNous recherchons un professionnel passionné pour rejoindre notre équipe Customer Success chez Demo Mag. En tant que membre clé du département Customer Success, vous serez chargé de garantir la satisfaction et la fidélisation de nos clients.Assurer une communication...
-
Customer Success
il y a 2 jours
Paris, Île-de-France Combo Temps pleinÀ propos de nousChez Combo, nous croyons que la clé de notre succès repose sur la formation continue et l'accompagnement de nos équipes Customer Success et Sales. Nous mettons un point d'honneur à renforcer les compétences de chacun pour garantir une expérience client de qualité et des performances commerciales optimales.Dans cette optique, nous...
-
Carbon Expert
il y a 2 semaines
Paris, France Sweep Temps pleinSweep is hiring a** Carbon Expert & Customer Success Intern** to work on our enterprise climate programme software. Climate change is the defining issue of our time. By empowering companies with technology that helps manage their climate impact, we believe Sweep can make a meaningful contribution to a better future for all of us. Ok, sounds promising. What...
-
Customer Success Executive
il y a 2 semaines
Paris, France B4finance Temps pleinDans un contexte de forte croissance, nous renforçons notre équipe Customer Success avec des profils souhaitant grandir avec nous. Le Customer Success est en charge de l’intégration de nos nouveaux clients, l'évangélisation de notre plateforme ainsi que la gestion au quotidien des besoins clients. Tâches Ton rôle sera d'interagir au quotidien avec...
-
Customer Success Intern
il y a 2 semaines
Paris, France ASSA ABLOY Global Solutions Temps pleinPress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertCustomer Service & Contact Center OperationsNo Travel Required31-Jul-2025An Amazing Career Opportunity for a Customer Success Intern!!Location: Veldhoven, NetherlandsJob ID: 39492As part of a global group, we are committed to innovation and excellence in...
