Service Technician

il y a 1 semaine


CergyPontoise, France ABB Temps plein

**Service Technician M/F/d**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
In this position, you provide technical support to the Robotics Service activity in France, by identifying the best remote repair solutions. Reporting to the head of the Robotics Service activity, your practical experiences and your knowledge of customer needs will not only help you establish solid relationships with customers, but also identify problems and provide a quick and efficient solution.

**Your responsibilities**:

- Provide remote customer technical assistance
- Troubleshoot equipment failures; take proactive compensation / prevention measures and inform internal partners.
- Coordinate resource and spare part logistics for all on-site service jobs.
- Exceed customer expectations by understanding and anticipating current and potential needs.
- Propose product and process improvements within the business to improve operations and customer service.

**Your background**:

- Ideally a Bachelor degree in Robotics, Mechatronics, Automation or equivalent.
- Ideally at least a first experience as an itinerant or sedentary Robotics Technician.
- Solid knowledge and practical experience in the servicing, maintenance, commissioning and repair of industrial robots.
- Collaborative, solution-oriented approach, with strong oral and written communication skills.
- Fluent French and good knowledge of English required.

**Benefits**:

- Flexible work practices
- Accident insurance

**More about us**:



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