Operations Manager

**Brief info about Vinted**:
Vinted Marketplace is the largest online international C2C marketplace in Europe dedicated to second-hand fashion, with millions of registered members spanning 20+ markets in Europe and North America. With a mission to make second-hand the first choice worldwide, Vinted enables people to sell and buy second-hand clothes and lifestyle items from each other, helping give those items a second or even third life.

Vinted Go launched in 2022, with a focus on developing products and solutions for more seamless shipping and delivery across Europe. Vinted Go has connected more than 40 carriers and more than 200,000 PUDO points across Europe to support the delivery of millions of parcels per year.

The Vinted Group, composed of Vinted Marketplace and Vinted Go, is headquartered in Vilnius, with workplaces in Germany, Lithuania, France, the United Kingdom, the Netherlands and over 2,000 employees. It is backed by six leading venture capital firms: Accel, Burda Principal Investments, EQT Growth, Insight Partners, Lightspeed Venture Partners, and Sprints Capital.

**Information about the position**:
In this role, the Operations Manager will manage a team of Shift Managers and/or Operatives in a sorting center. The Operations Manager is responsible for the operational performance of one operating hub. The role involves demonstrating and building our team cultures, processes and operating strategy from the ground up.

**In this position, you'll**:

- Oversee the day-to-day operations of the organisation, ensure that they are carried out efficiently and safely, and make adjustments as needed. This might include all the responsibilities of the Shift Managers.
- Analyse the performance of the warehouse, identify areas for improvement and implement changes to increase efficiency and effectiveness.
- Develop strategies to achieve the current goals and objectives, taking into account the available resources and constraints.
- Work on continuous improvement by contributing to workshops and projects, providing inputs to tech and project teams, and coordinating changes.
- Take part in recruitment and coaching activities: hire, manage, develop, and remove barriers for the team.
- Handle the daily management of the site, including relations with service providers (waste management, cleanliness, etc.)

**About you**:

- Have a Bachelor's or Master's degree in Logistics, Supply Chain or any other relevant domain
- An experience in a similar function (3-5 years) is needed
- Have a strong understanding of safety policies and procedures specific to logistics warehouses
- Have an in-depth knowledge of productivity standards and key performance indicators (KPIs) used in logistics warehouses
- Excellent skills in English as well as in French
- Ability to lead by example and demonstrate great leadership skills
- Have a people-oriented approach and give regular and constructive feedback
- Ability to make well-informed decisions
- Well-versed at data analysis and problem-solving

**Work perks**:

- The opportunity to benefit from our share options programme
- 25 working days of holiday
- Mental and emotional health support through the Mindletic app
- Lunch vouchers
- Private health insurance
- Frequent team-building events
- A personal monthly budget for shopping on Vinted

The salary range for this position is **€ 50,500** gross / year.

**Working at Vinted**:
**Individual Learning Budget**

Vinted will set aside a yearly sum equal to 10% of your annual salary to be invested in your continuous professional development. You'll be able to take the initiative to use it for covering relevant learning activities that benefit your role.

**Equal Opportunity