Passport and Citizenship Assistant
il y a 3 jours
**Duties**:
**Qualifications and Evaluations**:
- Requirements:
EXPERIENCE: A minimum of 2 years of work experience in customer service and clerical functions is required.
JOB KNOWLEDGE: Good knowledge of Fraud prevention.
Good knowledge of customer service communication and conflict management.
Good knowledge of mental and physical needs of clients.
- Education Requirements:
High-School diploma is required.
- Evaluations:
LANGUAGE **(THESE WILL BE TESTED)**:
- English: Fluent - Speaking, Reading & Writing
- French: Fluent - Speaking, Reading & Writing
SKILLS AND ABILITIES: Excellent oral communication skills. Conflict management abilities.
**EQUAL EMPLOYMENT OPPORTUNITY (EEO)**: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
- Qualifications:
All applicants under consideration will be required to pass medical and security certifications.
**Benefits and Other Info**:
- Benefits:
- Agency Benefits:
**SALARY**: the **annual gross salary includes**: the profit-sharing allowance, the vacation allowance, the bonus allowance and the “Comité d’Entreprise” allowance.
**MEAL TICKETS**: Meal tickets have a face value of EUR 8.25/day. 60% of the daily amount is paid by the U.S. Government. An employee contribution of EUR 3.30 per ticket will be deducted in payroll. The number of meal tickets is limited to 202 workdays per year.
**TRANSPORTATION**:Employees are eligible for a reimbursement of 50% of the cost of public transportation passes purchased for commuting purposes.
**HOLIDAYS**: The U.S. Missions in France observe eleven U.S. holidays per year and up to ten French holidays.
**For EFMs**, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.
- Other Information:
HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights**
- IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
**This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
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