Senior Business Analyst

**Department profile**:
The France DBS Transformation team is a local change practice driving changes for our global business and functions by accelerating, orchestrating and delivering outcomes that help HSBC achieve its strategic priorities and add value to its customers. The team brings in best of class execution skills, design led approach and deliver at pace to translate and achieve the desired business outcomes on large, complex, cross-business and function projects as well as certain local regulatory initiatives, through:

- Robust Business Analysis working with the business to conceptualize solutions/operating models
- Change and Implementation activities to embed the change seamlessly and drive benefit realization
- Program and Project management to drive momentum and deliver large scale changes ensuring quality and pace

The scope covers all current HBCE markets. The role holder can be based in any HBCE market, but some presence would be preferred in Paris in the first year.

**Key Accountabilities**:
Transformation Senior Business Analysts are at the center of how DBS Transformation shapes, delivers and embeds change working with the business and our delivery partners. Primarily, the Senior Business Analyst will be responsible for managing and executing the analysis activity within one or more of the priority program. Senior Business Analysts often act as experts across multiple projects and programs simultaneously, guiding the teams on their approach to Requirements Management and other analysis activity. They are also ultimately responsible for Implementation Management, including planning, controlling and reporting on implementation of the change ‘product’, focusing on accelerating benefits and minimizing risk during deployment.
**The key accountabilities are**:

- Anticipates and manages stakeholder expectations, fostering open and honest communication; resolves stakeholder conflict and represents the interests of other stakeholders,
- Identifies and analyses complex problems involving the wider team; generates feasible and creative solutions considering all aspects and consequences; leads brainstorming meetings to discuss and/or resolve problems,
- Questions current state and facilitates stakeholders to identify opportunities for improvement,
- Exhibits high energy, understands issues within team and galvanizes others to achieve goals,
- Coordinates requirements gathering, documentation, prioritization and traceability working with multiple program teams and senior stakeholders. Works with the team to break down requirements into rigorous level detail and translates business requirements for use by delivery partners,
- Challenges requirements and designs detailed, innovative business solutions to realize agreed business requirements,
- Document and develop targeted benefits for a change intervention,
- Utilizes financial skills to develop a high level business case, considering investment and high level benefits,
- Architects complex, large-scale (e.g. multiple market/ multiple program) change solutions, detailing all elements of the change journey and audience impacts,
- Leads change implementation activities, providing steering and guidance to the team and regular updates to stakeholders,
- Manages and endorses team engagement initiatives, fostering an environment which encourages learning and collaboration to build a sense of community,
- Develops a network of professional relationships (within Global Transformation and with improve collaborative working and encourage openness - sharing ideas, information and collateral,
- Leads end-to-end change journey and validates mitigation plans,
- Defines, shapes and recommends creative solutions options, weighing risk/reward,
- Manages responsibilities, objectives and task allocations for a large project or program.

Requirements

**Requirements**:

- Expert knowledge of Business Transformation Frameworks, methodologies and best practice techniques,
- A thorough understanding of the purpose, values, culture and fundamentals of Global Transformation,
- Proven track record as an outstanding analyst or consultant,
- Overall financial services industry knowledge with specific functional expertise,
- Extensive experience of using multiple analysis techniques in a change environment, with a mix of business, operations and technology focused projects,
- Excellent communication, inter-personal and negotiating skills,
- Experience of managing large teams and resources located remotely,
- Ability to motivate and lead people, employing appropriate management styles,
- Ability to decisions making,
- Certified Business Analysis Professional (CBAP) - Optional,
- Lean Six Sigma Black Belt/Green Belt - Optional.
- Fluent English language, French language is a plus