Sales Operations

**The Company**

We are ZEEKR, built on a decade of European experience. We are a premium electric vehicle and technology solutions brand from Geely Holding Group, one of world’s largest privately held automotive companies. Our goal and vision is to accelerate the shift to fully electrified mobility. We are committed to driving the future of transportation with cutting-edge technology and a customer-centric approach.

Our cars have finally arrived in Europe, and with several markets on our expansion roadmap, there has never been a better time to join the team.

**The role**

Our French team is looking for a Sales Operations and Logistics Specialist who will be part of building and running our French business. Through your customer-oriented approach and understanding of each customer's unique needs and preferences, you are a support throughout the entire customer journey. At ZEEKR, we build strong relationships with our customers by offering outstanding service and guidance through the chain.

**This is what you will do most of the time**:

- You will also be preparing the support for communication regarding orders and deliveries and building strong relationships with our partners and act as a link between the Dealers, the local team and the European headquarters to ensure smooth processes.
- Ensure the dealer's concerns and requests are responded to increase their capabilities for quick orders and deliveries.
- Facilitate communication about the status of orders and deliveries.
- Ensure strong relationships and smooth communication with suppliers and logistics partners.
- Maintain close contact and act as a link between the Dealers and the French team.

The role covers mainly (but not solely) three major topics:
Sales & Logistics Operations
- Volume planning and Forecasts communication, order management, VIN matching, VIN re(allocation), internal fleet good order control (Records, damage follow-up, etc.) in cooperation with the central sales operations.
- Logistics support for the French market (3R-approach: right car at the right time at the right location) and cooperating with the central logistics team.

Retail Support
- Vehicle Registrations, sales funnel management, Reporting, KPI setting & monitoring, etc. in cooperation with the national sales teams and the central sales operations.

Product & Price Management
- Understanding the French Market and Customers and providing insights regarding product positioning, product features, options, accessories etc. to provide a competitive product offering for the French market.
- This includes trim-walk analysis, price ladders, price index analysis, competition analysis and expertise in the latest government regulations and incentive policies in cooperation with the central product & pricing team.

**To be successful in the role you should demonstrate**:

- Experience from similar roles in logistics and operations within the automotive industry or allied sector.
- A background in Partners relationship management and proven experience developing Sales and deliveries in a country.
- 3+ years’ experience in Project management and a background in process implementation.
- Experience managing commercial and operational relationships with logistics suppliers.
- Strong communication skills and fluent in French and English, both written and spoken.

To thrive at ZEEKR we believe that you have the courage to lead with trust and care and you don’t mind getting your hands dirty. You are highly innovative and have a great ability to adapt and perform in a constantly changing, fast-paced, highly demanding work environment. Like us, you believe it’s important to have a passion to work in an international and multicultural environment with the desire and ability to embrace the diversity of people, perspectives, and styles.