Medical Customer Success
il y a 5 jours
**Who you are**:
- You are a clinician, general practitioner or specialist
- You are a tech enthusiast and eager to bring Europe’s best clinician copilot to market in France.
- You have a strong local network and a deep understanding of the health ecosystem.
- You are driven by interacting with providers and EHR systems to understand their needs and see how Tandem can help improve healthcare delivery.
- You are an insider in your market who understands the ecosystem across payors, providers, and system suppliers (e.g. EHRs).
- You have excellent leadership and communication skills.
- You operate independently but also are collaborative and able to work effectively within a team.
- You thrive in a fast-paced environment where you’re engaged in a broad range of activities.
- You want to work with other world-class people in an organization that is rapidly scaling, with the opportunity to learn about international healthcare.
- Ultimately you are excited about changing healthcare for the better and digitally supporting healthcare systems to improve their operational capacity whilst improving the experience for healthcare professionals and patients.
**What you will do**:
You will be focusing on:
- Conquering the market - Work across the ecosystem and introduce Tandem to the public and private healthcare services in France.
- Help the sales team close deals.
- Help the customer success team onboarding new clients.
- Help build the local customer success team to onboard new customers, ensure they fully start to use Tandem, and continue to love the product.
- Contribute to product development to make sure Tandem’s copilot is optimal for your market.
- Develop and maintain a thorough knowledge of the market, competitor offerings and our differentiation.
**Nice to have**:
- Background in med tech or health tech.
- Experience in industry regulations in the medical device sectors and for AI in healthcare.
- Previous startup experience
**Compensation**:
Our salary for this role is based on experience and with a performance-related bonus.
**Culture**:
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