Lead Technical Account Manager

**Sparteo is an independent suite of AI-powered advertising technologies built on sustainable, sovereign infrastructure.**: Since 2018, we’ve been reshaping programmatic advertising to make it faster, more transparent, and more profitable by building the most direct path between publishers and advertisers. But we don't stop here: wherever attention lives, on the web, in apps, on CTV, and beyond, **our mission is to monetize audiences**, across every device. Our data-driven tech delivers **30% higher revenues** for our clients on average than traditional solutions. Our Solutions: - Actirise: the display tech designed for performance - FastCMP: the consent management platform specifically designed for business purposes - Meetscale: the most advanced SSP for Publishers and Ad Networks - Viously: the ultimate all-in-one video tech solution - Voxeus: the audio distribution and monetization technology Behind Sparteo’s growth is a team of 100+ talents across 11 countries, united by a shared ambition to redefine the future of digital advertising. Our dedication has placed Sparteo among the most dynamic tech players in Europe: - FT1000 ranking - Among the fastest-growing European companies in 2024 & 2025 - The Europas - Featured in the list of 100 hottest startups - Pixalate Ranking - #1 Web SSP in France with our Actirise solution, overtaking Google AdExchange These milestones are just the result. What truly sets us apart is how we work: at Sparteo, we don’t settle, we act. - ** We are hungry**: Always pushing for better, never settling for average. - **We are data-obsessed**: Facts guide us, not assumptions, not egos. - **We think as one**: Collective goals come before personal wins. - **We trade off**: We simplify, prioritize, and go for high-impact results. - **We solve problems**: We own challenges and turn ideas into action. - **We say what we do**: Radical transparency is how we grow, no fluff, no hiding Discover our journey, products, and culture on our website **Your Job**: We are seeking an experienced and dynamic Lead Technical Account Manager to guide and empower our Technical Account Management (TAM) team. As a leader, you will be responsible for ensuring technical excellence, driving client satisfaction, and fostering the growth of your team members. This role perfectly blends team management, strategic client interaction, and process optimization. To specify **Team Leadership & Management**: - Lead, mentor, and grow a team of 3 Technical Account Managers. - Define and monitor team KPIs to ensure objectives are met and to drive performance. - Conduct regular one-on-one meetings and performance reviews to support the professional development of your team members. - Effectively allocate team resources, manage workloads, and prioritize key projects. **Strategic Account Integrations**: - Act as the primary technical point of contact for our most strategic clients, guiding them through complex integrations. - Participate in client calls to provide technical expertise, particularly with key French-speaking clients. - Collaborate with internal teams (Sales, Product, Engineering) to resolve technical challenges and ensure client success. - Oversee the quality and technical expertise delivered throughout the entire client integration lifecycle. **Process Optimization & Improvement**: - Analyze and enhance existing team processes, including support ticket management, to improve efficiency and client satisfaction. - Develop and maintain comprehensive documentation for technical processes and best practices. - Identify and implement new tools or automation opportunities to increase team capacity and scalability. **Your profile for this job**: - 5+ years of experience in a technical client-facing role such as Technical Account Management or Solutions Engineering. - Proven experience in team management or a leadership role. - Strong background in the AdTech industry, with deep knowledge of SSPs, DSPs, and the programmatic ecosystem. - Fluency in both **French** and **English** is mandatory, with the ability to lead technical conversations with clients in both languages. - A data-driven and analytical mindset, with a passion for process improvement. - Thrive in an autonomous and fast-paced environment. **Technical Skills**: - ** AdTech Expertise**: Solid experience with the programmatic ecosystem (Prebid.js, OpenRTB, SSPs). - **Web Technologies**: Excellent knowledge of HTML, CSS, JavaScript, and browser debugging tools. - **Web Performance**: Understanding of Core Web Vitals and their impact on monetization. - **Consent Ecosystem**: Familiarity with Consent Management Platforms (CMP) and standards like TCF v2.2+. - **Technical Background**: A formal technical education or equivalent training is required to handle integration tasks and debugging. **Your mind set to share our adventure**: - You want to make an impact and move things forward collectively. Does hearing phrases like "Yes, but we've b