HR Operations Specialist

**Join a team that is changing millions of lives.** Transforming smiles, changing lives. At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible. Ready to join us? **About this opportunity** As an HR Operations Specialist, you play a key role in the administration and operationalization of HR policies and programs, ensuring flawless execution and support to our employees, managers and HR Team. Your experience and expertise are instrumental in ensuring compliance and identifying processes improvement opportunities to enhance HR operations workflows that support the organization. **In this role, you will** - Manages, tracks, and reports progress on employee and manager inquiries issue resolution using the HR case tracking tool (Zendesk). - Administers employee benefits, which may include collecting and submitting employee information and notice of change in status to pension, health, dental, life, disability, and other insurance vendors or brokers. - Responsible for payroll input and feedback submission for the assigned countries. - Supports and coaches employees on HR processes and guidelines, including benefits administration, leaves of absence, payroll inquiries/coordination and employee paperwork. - Manages aspects of HR administration, such as personnel data, documentation, and ensuring data is always maintained at highest level of accuracy and confidentiality within our HR systems, and in particular in Workday. - Conducts and assists business functions with record audits, compliance reviews or mandatory or recurring reports. - Identifies and runs ad-hoc reports as necessary to provide data analysis. - Identifies process gaps in liaison with Payroll and the HR Team and escalate them within the team. - Contributes with HRBPs and Payroll on employment-related matters. - May contribute to New Hire Orientation or specific HR Ops/Workday training for the assigned countries. - Serves as a back-up for other team members’ countries. - Regularly updates employee life and career content on internal HR Operations SharePoint for assigned countries and processes. **In this role, you’ll need ** - Bachelor's degree, preferably in Human Resources or Business Administration, and 4+ years of related HR experience. - Proficiency in HRIS systems and data analysis (Workday preferred). - Fluent in French, Arabic and English - Strong understanding of HR processes and policies and knowledge about employment legal framework. - Excellent problem-solving skills and ability to navigate complex situations. - Excellent customer service skills to service employees. - Ability to train others. - Excellent communication, both written and verbal, and interpersonal skills. - Ability to maintain confidentiality and handle sensitive information. - Strong organizational skills and attention to detail. - Ability to prioritize tasks in a fast-paced environment. **Sound like a good fit?** Great Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network. **About Align** Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials. By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work - these are just some of the things employees say make Align Technology a great place to work. We respect your privacy. Please review our Applicant Privacy Policies for additional information. **Global Diversity Statement**: At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and comp