Snr Field Service Engineer I

We’re not like most. We don’t just overcome obstacles - we don’t see them. Instead, we see the potential in every person, and every situation. We don’t wait for opportunity to appear - we create it. Meet ASM. A company that has been searching for people just like you._ **Who is ASM?** ASM is a leading, global supplier of semiconductor wafer processing equipment. Our ambitious team is dedicated to delivering innovative technology solutions to the world’s leading semiconductor manufacturers. We have over 2,600 employees based in 14 countries, including Belgium, Japan, Netherlands, South Korea, Singapore, Taiwan and United States. Together we work to develop Epitaxy, ALD, PEALD, Vertical Furnaces and PECVD thin-film deposition technologies for our customers. Our goal is to remain an industry leader by being ahead of what’s next. We accomplish this by focusing on finding collaborative solutions to make integrated circuits, or chips, smaller, faster and even more powerful. **ASM, an inclusive workplace** We at ASM are a truly global organization that works diligently with an open-mind in all areas of our business. We strive for a culture and work style that fosters trust and transparency. We put our people first, and that is how we will continue to succeed. We are an equal opportunity employer and value diversity. We recognize and value the differences between individuals, including gender, ethnicity, religious beliefs, sexual orientation, knowledge and experience, work background, age, skills, amongst others. Recruiting and developing a diverse workforce provides a wide range of perspectives. This enables a culture of continuously exploring and adopting new technological ideas and innovations, and it also enables us to deliver excellent products and service to our clients. For installations and commissioning of our systems as well as the associated maintenance and repairs, we are looking for a (**Senior) Field Service Engineer** **Primary Functions**: - Installations, qualification, preventative maintenance and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment at ASM’s customer locations, occasionally also outside of Europe. - Perform tool-down repair support in complex situations; work in variedly formed teams; develop action plans and presentations for problem resolutions. - As a field service engineer you work onsite at various customer locations in a cleanroom environment. When working in a cleanroom a FSE is required to wear a cleanroom suit. - Create and maintain a high level of customer satisfaction through advanced customer service skills, implementing permanent solutions while maintaining a "safety first" mentality. - Comprehensive and swift reporting. **Travel **in the ASM Europe region we have many customers scattered throughout the region, and therefore the FSE role is a high travel position, up to 75% of annual time (divided between 50% working locally at customer site and 50% travelling to other locations). Your customer base will be in France and Italy and surrounding areas (predominantly Europe). Due to ASM’s growing international presence and customer base, the occasional business trip to North America or Asia might be necessary. **Education and Experience**: - Bachelor's degree in Mechanical, Electrical, Electronic or Mechatronic Engineering or relevant high school technical diploma (BTS etc) - Good hands on skills - Excellent communication skills in both English AND either French or Italian - Working software knowledge of MS office - You have a valid driver’s license **Our Offer**: - Your chance to work for one of the leading suppliers of semiconductor process equipment - Varied and dynamic international environment - A supportive, collaborative team environment - A competitive salary package including a base salary, bonus and extralegal benefits - Company car for business and personal use - From the very start of the semiconductor industry to the present day, we’ve been technology leaders who have pioneered innovation and brought new processes into mainstream manufacturing. We are collaborating, creating, and delivering on our vision - a shared vision to drive innovation with new technologies and delivering excellence with dependable products. By doing this, we’ll create new possibilities for everyone to understand, create and share more of what they love._ **Be part of our exciting future and join our team today