HR Consulting Team Manager, Labor Relations

We are currently recruiting a people manager for our HR Consulting team in France. Joining at a time of transformation, your mission will be to manage your team to empower Microsoft’s business performance and inclusive culture through human-centered, data insights, and AI-powered coaching and global solutions for managers and employees working in all parts of Microsoft’s business.

The HR Consulting team in France forms part of the EMEA (Europe, Middle East, and Africa) and global HR Consulting organisation and is an exciting and evolving team of HR professionals that support managers and employees with a myriad of employee relations matters, scaled forms of work and labor relations management. This opportunity will allow you to be a people manager and leader within the HR Consulting organisation working across a global organization to empower our leaders to contribute to the business transformation.

The role will form part of the France HR leadership team and will partner with business leadership, to ensure a healthy and productive labor relations environment to enable Microsoft's mission of empowering every organisation and individual on the planet, to achieve more.

We are passionate about the role that technology plays in solving some of the greatest challenges facing our customers. We come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:
**People Management**
- Manage a team of 6 -7 with differentiated roles focusing on employee relations, Work's Council / labor relations management and HR projects and programs at a France and EMEA level
- Deliver success through empowerment and accountability by modeling, coaching, and caring.

Model - Live our culture; Embody our values; Practice our leadership principles.

Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.

Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others

**Labor Relations**
- Serve as the primary contact for labor relations / Work's Council management in France with people management of two dedicated labour relations team members.
- Ensure appropriate control, compliance and tracking of open labor relations issues in partnership with the internal legal team, external legal counsel and HR and business stakeholders at the country level
- Partnership with HR and business stakeholders to implement organisational changes that require labor relations engagements
- Build constructive and effective relationships with employee representatives and provide insights to business leaders and HR partners on the relationships between the company and employee representatives

**Employee Relations**
- Direct the diagnostics and resolution of issues with increasing complexity, visibility and risk related to policy or culture concerns/violations and incident or threat response, independently or by collaborating with peers in HR and the legal teams as appropriate; recommend solutions to address issues from a systematic perspective (e.g., establishing new principles/tools) while prioritizing employee experiences to maintain a safe and professional work environment.
- Oversee and coach the team on their management of employee relations cases received through the Customer Relationship Management (CRM) for France; assess severity levels of queries where appropriate and determine management approach; share feedback to the senior advisors for queue management system regarding opportunities to solve problems earlier in the funnel, escalation, and process efficiency.
- Coach team members in their partnership with internal teams, Global Employee Relations (GER) or Business & Regulatory Investigations (BRI) in investigations of serious cases and implement appropriate remediation
- Interpret trends in employee relations issues; design and recommend interventions and solutions to facilitate an open, inclusive, Microsoft values-based environment that enables effective employee relations for France.

**HR Solutions Consulting**
- Provide expert consulting services to managers and employees in one or more focus areas related to HR programs, processes, and initiatives, and holds the team accountable for doing the same; represent HR Consulting in the broader HR community; influence the future direction of HR work by synthesizing insights and contributing perspectives, expertise, and leadership.
- Lead data analytics and organizational health diagnostics by creating analysis plans and leading the collaboration with Human Resources Business Partnership (HRBP); generate and/or present trends and insights on organizational health solutions; recommends action plans to business leaders based on analytics and business/local needs.