Employee Onboarding Intern

**Our mission**? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.

**Our journey**: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 500,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking

**Our values**:
**Customer focus |** Prioritize customers in everything you do

**Ownership | **Own your part, get things done

**Teamwork |** Make (team)work easy

**Mastery | **Continuously raise the bar

**Integrity |** Always do what’s right, and respect people

**Our beliefs**: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.

Discover the steps we took to create a discrimination-free hiring process.

As our **Employee Onboarding Intern **will make sure all employees are welcomed to Qonto and set up for success in their new roles. You will join our Talent and Culture team within our Human Resources department and report directly to Olivia, our Onboarding Team Lead.

**‍‍ As an Employee Onboarding Intern, you will**
- Take part in the organisation of our bi-weekly onboarding sessions.
- Ensure the smooth running of the onboarding sessions and accompany the new joiners throughout their onboarding journey.
- Suggest and implement improvements that will create an amazing employee experience.
- Continuously improve our internal documentation to ensure new joiners understand our standards.

**Know your future manager**

Your manager will be Olivia, and she will be guiding you in your role and ensure you feel at ease at Qonto

Olivia, who comes from the other side of the Channel, joined Qonto as our Senior Onboarding Manager in January 2022 after having worked in general HR, L&D, recruitment, and project management in a luxury retail brand. Apart from her HR experience, Olivia also brings a lot of value to Qonto thanks to a variety of different experiences, from events to teaching

In your team will also be Lara, who will also guide and mentor you along your internship at Qonto.

Lara, who started at Qonto as an Onboarding Intern is now an Onboarding Specialist that brings expertise in streamlining onboarding processes and enhancing new joiners experience. Her journey through Qonto has equipped her with deep insights into the company culture and operations, enabling her to mentor interns and foster a welcoming environment.

**What you can expect as an intern/Apprentice**
- **Contribute** to the development and improvement of the onboarding program in terms of tools, content, and overall new joiner experience
- You will work in a **fast-paced environment** with a strong focus on quality
- Participate in **cross-functional collaboration** with process stakeholders (such as IT, office manager & the presenters) along with all departments and be their key point of contact
- **Gain insight** into an HR department within a European unicorn

**About You**
- **People-oriented mindset**: You have empathy and want to make decisions in people’s best interest
- **Rigorous and organised**: You have well-honed organisational skills, with the capability of thinking ahead
- **Dynamic**: You are a fast learner and like to solve any problem that pops up
- **Communication**: You have strong interpersonal and communication skills, both oral and written
- **Teamwork**: You are willing to work with teams within different departments
- **Languages**: You speak English fluently. Any other European language is a plus (French, Spanish, German, Italian)
- _️ Certain of our perks and benefits are only available to employees on permanent contracts_

**Perks**

An inclusive work environment. And so much more to help you succeed.
- Offices in Paris, Berlin, Milan, Barcelona, and Belgrade;
- Up to 2 remote days per week (depending on what your school allows);
- 1 paid day off /month;
- A meal voucher;
- Public transportation reimbursement;
- Great offers for sports and wellness activities;
- A progressive disability and parenthood policy (1 in 6 of Qonto employees is a parent) and childcare benefits with selected partners;
- Monthly team events.

Click here to read more about what it's like to be an intern at Qonto.

**Our hiring process**:

- Interviews with your Talent Acquisition Manager and future manager/mentor
- A remote exercise to demonstrate your skills and give you a taste of what working at Qonto could be like

We will send you an interview guide so you can best prepare yourself.

On average, our proces