Technical Product Manager

Shift is the leading AI platform for insurance. Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk - driving operational efficiency, exceptional customer experiences and measurable business impact. Trusted by the world's leading insurers, Shift delivers AI when and where it matters most, at scale and with proven results.

Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance.

We're hiring a Technical Product Manager to help transform how insurance companies handle claims through intelligent use of AI. You'll be working on an innovative end-to-end claims management solution that's redefining industry standards - moving from manual processes to AI-driven workflows that deliver faster, more accurate outcomes.

You'll join a founder-led company where the intensity, curiosity, and vision of our leadership infuses everything we do. You'll work alongside some of the smartest people in insurtech and AI, in an environment that values rapid learning, bold thinking, and meaningful impact. We're pioneers in this space, and you'll be part of defining the future of intelligent claims processing.

**What You'll Do**:
**Product Discovery**
- Partner with insurance clients to identify opportunities where AI can streamline, automate, or enhance claims workflows
- Define product requirements for how intelligent features like automated document analysis, fraud detection, and decision support integrate into existing processes
- Translate complex insurance needs into clear technical product specifications that leverage our AI capabilities

**Technical Product Ownership & Innovation**
- Own the product roadmap for features that combine traditional claims management with cutting-edge AI functionality
- Work with engineering teams to ensure features are intuitive, reliable, and deliver measurable value

**Client Partnership & Product Strategy**
- Build relationships with clients who are transforming their operations through technology
- Guide clients through the transition from legacy processes to AI-enhanced workflows
- Communicate how intelligent automation will improve their teams' efficiency and decision-making

**Product Delivery Excellence**
- Ensure delivered features meet both functional requirements and the quality standards our AI-powered platform demands
- Support client onboarding for innovative workflows they may not have experienced before
- Capture insights that inform our AI product strategy and platform evolution

**What You Bring**:

- 1-4 years of experience in product management, business analysis, or client-facing technical roles within P&C insurance
- Strong communication skills and ability to help clients envision new ways of working
- Analytical mindset with attention to detail and systematic problem-solving
- Enthusiasm for working with innovative technology and forward-thinking clients
- Comfort with ambiguity and rapid change in an evolving product landscape

**Interview Process**:

- Talent Acquisition
- Hiring Manager
- Engineering Manager
- Panel Case Study
- Chief Product Officer

**To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we'd like to highlight**:

- Flexible remote and hybrid working options
- Competitive Salary and a variable component tied to personal and company performance
- Company equity
- Focus Fridays, a half-day each month to focus on learning and personal growth
- Generous PTO and paid holidays
- Mental health benefits
- 2 MAD Days per year (Make A Difference Days for paid volunteering)

Additional benefits may be offered by country - ask your recruiter for more information. Intern and Apprentice position are eligible for some of these benefits - ask your recruiter for more details.
- Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology._