IT Product Manager Air Cargo Solutions
il y a 2 semaines
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
**MISSION**:
**RESPONSIBILITIES**:
Defining and managing the product roadmap
Determine and validate, in liaison with the business, major future developments in line with identified projects or planned business transformations, and define priorities.
Implement changes as soon as they fall within the scope of the validated plan.
Define and manage technical actions to deploy new functionalities (data migration or initialization, parameterization, interfaces).
Update and distribute user guides.
Budget management
Participate in budget revision cycles during the year, taking into account the progress of projects launched and new needs/projects identified.
Contractual relations with publishers and service providers
With the support of the purchasing, contracts and legal teams, set up contracts with suppliers and publishers.
During the execution phase, ensure that the service levels defined in the contracts are met, and implement corrective action plans
In liaison with the solution publisher or development teams, where applicable, ensure that anomalies are corrected and deployed, based on the support contracts in place.
Application performance and security
User support
Implementation of the service request management process (ticketing)
Incident communication process
Provide expertise if required (L3 support)
**PROFILE AND QUALIFICATIONS**:
Higher education (Bac +5) in IT
Significant airline experience
Fluent English
Good capacity for adaptation and initiative
Excellent coordination skills
Commitment to results
Come along on CMA CGM’s adventure
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