Global Manager, Research Services

As one of the world’s leading and largest graduate business schools, INSEAD brings together people, cultures and ideas to change lives and to transform organisations. A global perspective and cultural diversity are reflected in all aspects of our research and teaching. With campuses in Europe (France), Asia (Singapore), Middle East (Abu Dhabi) and North America (San Francisco), INSEAD’s business education and research spans four continents.

We are seeking a dedicated **Global Manager, Research Services **to elevate our research support services. This role reports to the Associate Director, Research Support and focuses on streamlining research support services, strategizing to optimize research administration, managing a global team of staff researchers and freelancers, and fostering productive relationships with faculty members. Your mission is to foster a smooth and efficient operation of research services that bolsters INSEAD's capacity to conduct world-class research with real-world impact.

**Job responsibilities**:

- Build and maintain relationships with the faculty to understand their activities, sense their needs, and proactively propose support in terms of access to research staff or grant possibilities.
- Recruit, onboard, develop, manage, and retain world-class researchers to support INSEAD's faculty globally, and develop and implement strategies for adequate research support and administration.
- Prepare periodic and ad hoc reports as required by Research Leadership and ensure the smooth and efficient day-to-day operation of research support services.
- Provide comprehensive research administration and support services globally, including managing administrative matters related to assessing the faculty's research needs, research staffing, and support.
- Plan and execute community-building events, research workshops, onboarding, and other activities to support the research strategy.
- Contribute to the pre-award grant administration process, including mapping funding opportunities and preparing all pre-award activities as necessary.

**Education**:

- A Master's degree or higher in Business Administration, Management, or related fields. A background in research methodology will be highly beneficial.

**Ideal experience**:

- At least 5 years of international experience in research administration or management.
- Experience working in an academic or educational institution is highly desirable.
- Proven experience in managing support services.
- Prior experience in a managerial role with responsibilities for recruiting and developing a team.
- Proven experience in managing teams and facilitating collaboration across different cultural and geographical contexts.
- Experience working in an academic or educational institution is highly desirable.
- Prior experience in grant administration and funding processes.

**Skills and Competencies**:
**Strategic Thinking**:Ability to develop and implement effective strategies for research support and administration.
**Relationship Building**:Exceptional interpersonal skills with the ability to build and maintain relationships with faculty members, research staff and INSEAD services.
**People Management**:Ability to develop, and manage a team of staff researchers and freelancers.
**Communication Skills**:Excellent written and verbal communication skills with the ability to prepare clear and concise reports.
**Organizational Skills**:Ability to manage multiple projects and priorities, and ensure smooth day-to-day operations.
**Analytical Skills**:Ability to analyze data, identify trends and opportunities in research.
**Grant Management**:Familiarity with the grant administration process, and experience in identifying and mapping funding opportunities.
**Global Perspective**:Understanding and appreciation of cultural diversity and a global perspective, in line with INSEAD’s mission.

**Personal **Attributes**:

- Adaptability and flexibility in a dynamic work environment.
- Solution-oriented mindset with the ability to anticipate challenges and develop effective solutions.
- High levels of integrity, professionalism, and confidentiality.
- Committed to the values of education, diversity, and global perspectives.
- Passionate about research and supporting faculty in achieving research goals.

**Language **Proficiency**:

- Fluency in English is required; proficiency in additional languages is a plus.

**Application Process**:

- A one-page cover letter, detailing your interest in the role and alignment with the stated responsibilities.
- A detailed CV, including contact information for two references.

**Protection of Personal Data**: