Compliance & Controls Lead

Creates and leads stakeholder engagement by formalizing governance on stakeholder engagement. Supports the adoption of a business-led compliance rhythm and influences the culture and tone to ensure full adoption. Coaches and holds people accountable for compliant and ethical behavior, and implements global compliance initiatives.
Engages proactively with compliance stakeholders to ensure required and recommended topics are discussed. Identifies and reviews compliance risks and issues both at the end customer and in the partner ecosystem, and implements appropriate controls. Defines the framework, scope, and testing parameters, making adjustments in coordination with the central team.
Partners internally to ensure meaningful and robust vetting of partners before advancing in the process based on partner tiering. Defines appropriate and practical levels of control based on risk and oversees timely completion of controls as applicable. Facilitates and lands the compliance process.

**Responsibilities**:
**Compliance Stakeholder Engagement**:
Creates and leads stakeholder engagement (e.g., compliance committees, Sales Leaders) by formalizing governance on stakeholder engagement (i.e., cross-organizational compliance committees). Supports the adoption of business-led compliance rhythm and influences the culture and tone resulting in full adoption of the business-led compliance rhythm. Coaches and holds people accountable for behaving compliantly and ethically and implements global compliance initiatives.

Engages proactively with compliance stakeholders (e.g., compliance committee) to ensure required and participant-recommended topics are discussed. Facilitates and monitors compliance execution, including getting the right people to focus on at-issue topics (e.g., Sales Execution [SDE] related risks, services, Partner compliance), and ensures appropriate escalation and oversight. Supports the adoption of a business-led compliance rhythm, coaches others and holds them accountable to compliance and ethical standards, leads discussions to address existing risks, and identifies and acts against emerging risks (e.g., non-ethical sales, corruption).

**Education**:
Facilitates policies and processes by reviewing and developing team development of Role-Based Compliance (RBC) trainings, leveraging existing cross-functional teams to partner with required departments such as Proactive Risks Team (PRT in Corporate, External, and Legal Affairs [CELA]) or others, and managing the delivery of trainings that ensure message consistency and risk prioritization. Leverages the full spectrum of available training. Trains business stakeholders to ensure a robust business compliance community and supports stakeholders to deliver internal and external compliance training to their respective organizations. Facilitates the landing of compliance policies and processes.

**Monitoring & Auditing**:
Identifies and reviews compliance risks and issues both at the end customer and in the partner ecosystem (e.g., Sales Deal Execution, Procurement, Corruption) and implements appropriate controls. Surfaces issues to Subject Matter Experts (SME), peers, management, and corporate teams to drive program/process improvements and identify novel solutions to compliance issues across external stakeholder groups (e.g., end customer, Partner ecosystem).

Facilitates and lands the process (e.g., high-risk deal desk [HRDD], partner accountability management [PAM], Subsidiary Controls Assessment [SCA]). Participates in annual risk assessments and ensures relevant stakeholders (e.g., local management, Partners) are taking appropriate actions and controls are functioning appropriately. Defines monitoring programs, provides feedback to make the process better, and sets timeliness of implementation of the corporate program.

Engages in and shares best practices within the team and across geographies. Partners internally (e.g., with Global Partner Solutions [GPS], Partner Development Management [PDM], Partner Services) to ensure meaningful and robust vetting of partners before moving to the next level of the process based on partner tiering; defines appropriate and practical level of control based on risk; oversees timely completion of controls as applicable.

Oversees teams' efforts in the vetting process, ensures controls are functioning appropriately, and supports subsidiary team's monitoring efforts by providing coaching and/or mentoring. Flags deals for review where risk indicators exist and provides professional insight to create plans to address risk or risk indicators.

Defines the framework (e.g., controls), scope, and definition of the testing and makes adjustments and updates in coordination with the central team. Reviews and leverages quarterly monitoring test (e.g., Compliance Monitoring Insights [CMI]) results and dashboard metrics to ensure accuracy and team accountability. Reviews and ensures business or functional team accountability for remed