Partnerships Control Team Lead

**Who are we?**: Wakam is a B2B2C insurance company that creates white-label insurance solutions via its Play&Plug® technology platform for more than 80 partners. We provide most of our insurance products through API, and hosts white label insurance solutions via our Play&Plug technology platform. With a footprint spanning 32 countries Wakam is the European leader in digital and embedded insurance. Strongly committed to social responsibility, **Wakam is a mission-driven company** dedicated to "enabling transparent and impactful insurance". **About the Team**: The **Partnerships Control team** sits within Wakam's **Risk & Internal Control Office**, playing a pivotal role in ensuring the **regulatory and contractual compliance** of activities delegated by Wakam to its commercial partners — including brokers, MGAs, insurtechs, and Third-Party Administrators (TPAs). Our mission goes beyond standard compliance. Wakam's business model delegates key processes (underwriting, policy issuance, claims management) to partners, making **audit and control a strategic function** at the heart of our operations. We conduct rigorous **due diligence, pre-audits, and annual audits** to ensure service quality, partner reliability, and risk mitigation. **Your Mission**: As **Partnerships Control Team Lead**, you will lead Wakam's end-to-end control program across its B2B2C ecosystem in 30+ countries. You will: - **Manage the full control cycle**: annual controls for all current and prospective partners. - **Oversee the partnerships control team**: manage a team of 4 controllers and a pool of external consultants, ensuring quality, prioritisation, and continuous development. - **Plan and coordinate partnerships control activities**, ensuring timely delivery aligned with Wakam's commercial and regulatory objectives. - **Enhance and evolve partnerships control methodology** to reflect changing business needs, risk profiles, and regulatory expectations. - **Leverage technology and AI tools** to automate and strengthen control processes, improving accuracy and scalability. - **Lead transversal collaboration** with internal stakeholders (Risk, Legal, Compliance, Revenue, Partner Oversight) for mission alignment and follow-up. - **Supervise audit reporting**: review deliverables, write executive summaries, and present outcomes to governance bodies. - **Track action plans**: ensure proper implementation of remediation measures and embed follow-up in the risk management framework. - **Contribute to risk strategy**: support risk mapping, incident analysis, and internal control systems with partnerships control insights. **What You Bring**: - A **Master's degree (Bac+5 or equivalent)** in **Risk Management, Audit, Finance, Insurance, or Engineering**. - **10+ years' experience** in internal audit, partner/vendor control, or regulatory supervision — ideally in the non-life insurance sector or within consulting firms. - Strong command of **insurance regulatory frameworks** (Solvency II, EIOPA guidelines, etc.). - Proven **team management experience**, with demonstrated ability to lead, coach, and develop high-performing teams. - End-to-end audit or control process ownership — from scoping to reporting and remediation monitoring. - Excellent **written and verbal communication** skills, with the ability to present findings clearly to C-level and governance committees. - **Fluent in both English and French** (spoken & written) is mandatory. - Familiarity or interest in AI/automation tools applied to internal control is a strong plus. **✨ Who You Are**: - A **natural leader** with strategic vision and operational discipline. - Known for your **rigor, autonomy**, and ability to navigate complexity. - Collaborative and persuasive — able to influence stakeholders across functions. - Analytical and methodical, with a passion for improving systems and compliance culture. - Tech-curious — open to AI-driven innovations in audit and control. - Resilient and adaptable — you thrive in evolving, fast-paced environments. **Why Join Wakam?**: - **Strategic Positioning**: Be at the intersection of compliance, governance, and growth in a fast-scaling insurtech. - **European Impact**: Lead controls across a diverse partner ecosystem operating in 30+ countries. - **Innovation Culture**: Work with teams embracing automation, AI, and agile governance. - **Cross-functional Reach**: Collaborate with executive stakeholders on mission-critical decisions. - **Flexibility & Autonomy**: Remote-first environment with opportunities to shape your role and team. **Hiring Process**: - **Screening Interview** - with our Talent Acquisition Partner - **Business Interview** - with our Chief Risk Officer - **Team Interview** - with 2 members - **HR Interview** - with our People Lead Partner Let's raise the bar on partnership governance, together. **Recruitment Agencies**: **More About Us** Check out our website to learn about the 11 cultural markers that make Waka