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Multi-national Program Manager
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**Are you someone who thrives under pressure and enjoys an exciting and challenging work environment? If so, we have the opportunity for you**
**Multi-National Program Manager**
- Full-time, (home)based in France_
We’re BCD Travel, one of the world’s leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. People join our company because we provide a dynamic work environment, where no two days are the same. And our people stay with us because we care about their work-life balance. But don’t just take our word for it: we've been voted top place to work and recognized by Investors In People, Flexjobs and Forbes.
As the Multi National Account Manager, you will be responsible for managing all aspects of corporate travel program. This includes client retention, contract negotiation, implementation, and business consolidation, sales of products and services, financials (budgets, billing, payment, and profitability), business planning and reviews, establishing relationships with key decision makers in multiple regions, business continuance, and escalation of travel operations.
**A snapshot of this opportunity**
- Consult with the clients to develop policies and programs that fit their corporate travel program needs and budget goals
- Manage account profitability by reviewing monthly income statements and taking action as appropriate
- Assist the client with the negotiation of profitable vendor contracts - air, car, hotel
- Liaise with key contacts at client sites to build multi-level relationships within their companies
- Conduct account reviews
- Oversee the implementation of Corporate Travel customers, and work closely with national and global implementation teams to ensure customer expectations are met
- Conduct annual client satisfaction surveys and recommend improvements or business changes based on results.
**How you can set yourself apart**
- Corporate Travel Management experience in Account Management, with previous exposure to a global client base
- Extensive knowledge of current travel industry operations and technology
- Proven knowledge of corporate travel pricing and industry products
- Effective negotiation skills and decision-making, problem solving skills with experience working on air, car, and hotel
- Excellent rapport building abilities, professional presentation skills, an engaging communicator
- Entertainment experience is a plus
**What we offer you**
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
**About us**
**Interested?**
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- _Note: We’ll give preference to internal and/or furloughed employees._
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