Regional Collection Manager

By joining Emerson as **Regional Collections Manager (M/F/d) **, you will become part of our Customer Financial Services Europe (CFSE) Team. We encourage advancement and offer tangible development opportunities

In this pan European role, ideally based in **Paris (France), Cernay (France), Lyon (France) or Brussels (Belgium) **. Other applicants may be considered if based near a major European international airport, you will manage a portfolio of key customers, collaborate with European Regional Collections team and assist team members based in a European Global Financial Services (GFS) who act as Service Providers to CFSE.

Your main priority is minimizing arrears, improving recoveries, and reducing costs by effective and efficient management of resources and activity.

**IN THIS ROLE YOU WILL**:

- Implement strategy for achievement of receivables targets but also take a “hands-on” approach
- Provide direction and focus through regular meetings and ensure compliance with established company credit policies and procedures
- Mentor, guide and empower remote collection team members to deliver on collection related metrics
- Champion mutual collaboration between site-based collectors and GFS based collection team
- Regularly review major overdue accounts, take action and/or instigate and support dispute resolution with the business
- Establish and promote positive relationships with strategic customers and sales team, carrying out customer visits as required to enable this
- Help develop, recommend, implement, and maintain computerized collections systems
- Improve cash flow inwards by setting ambitious collection targets and influence the collections teams to achieve the desired results
- Review overdue accounts management & collections strategies and recommend changes to improve cash collections
- Support the CFS Management Team and Sales Management
- Connect and advise (e.g. support the GFS team in their efforts to collect on their difficult transactional accounts, intervening if action guidance is requested; liaise with local Finance Director/s to ensure that there are adequate provisions for bad debt and sales and returns allowances; work with local Customer Care Directors to ensure focus on timely resolution of disputes etc.)

**FOR THIS ROLE YOU WILL NEED**:

- ICM (Institute of Credit Management) or equivalent credit qualification desired
- At least 5 years of proven multi-country / regional Credit & Collection management experience (dealing with key high value accounts, directly communicating and/or visiting customers) is essential
- Extremely computer literate (must include Advanced Excel)
- Proficient in English and French language is a requirement. Any other European language such as Flemish would be advantageous
- Familiar with ERPs as Oracle or SAP is preferable
- Travel in Europe (up to 15%)

**WHO YOU ARE**:
You possess a high level of commercial and financial awareness and a broad understanding of business issues and demonstrate sound commercial judgment.

You can communicate at all levels within the business, and you can easily collaborate with all individuals, up to senior executive level.

You share ideas in a compelling manner that gains commitment from others. Furthermore, you build immediate rapport even when facing tense situations. When discussions become difficult and the outcome is uncertain, you remain calm and composed, persisting in the face of challenges and setbacks.

You have a proven track of remote and collaborative management.

**WHY EMERSON**

**Our Commitment to Our People**

**Across the globe, we are united by a singular Purpose**:_We drive innovation that makes the world healthier, safer, smarter, and more sustainable. _**

**We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to bring this Purpose to life while competing and leading in a global economy.**

**Our training programs focus on end-to-end development, from onboarding through senior leadership.**

**Our success is measured by the positive impact we make on people, our communities, and the world through our unwavering focus on environmental, social, and regulatory progress. **Learn more about us**

**Our Commitment to Diversity, Equity & Inclusion**

**At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.**

**This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our **Culture & Values **and about **Diversity, Equity & Inclusion at Emerson **.**

**ABOUT EMERSON**

**Emerson is a leading global technology, software and engineering company providing innovative solutions for customers in indust