IT On-site Support Engineer

il y a 2 jours


Sophia Antipolis, France NXP Semiconductors Temps plein

Onsite Support (OSS) handles all IT hardware devices on a site. The scope of work includes Maintaining, Analysing, Troubleshooting, Installing computer hardware, software, network, video conference rooms and also provide hands and feet support for global IT teams. OSS will support all IT services that require on site activities.

The most common roles of OSS in Normal Secure are mentioned below:

- Work on Incidents, Service Requests & Assist VIP Support with Problems, Onboarding, Off-Boarding Activities, Remote Support Coordination, Inventory Management;
- Installing and Moving IT & Telephony equipment on desks for users on site;
- Networking support such as Patching and Debugging;
- Respond to end-users for service now request\incidents and follow up with users via teams\mail;
- DELL repair support (warranty or out of warranty cases) including offer request & data migration Support (Life-Cycle, Failure);
- Printer support (Toner/Drum/Wastebin replacement) & repair support (call Canon and support Canon technician);
- Installing and decommissioning of hardware servers/network/video conference room equipment.

More information about NXP in France...



  • Sophia Antipolis, Provence-Alpes-Côte d'Azur, France Fortinet Temps plein

    DescriptionJob Description Summary:Fortinet is seeking experienced technical support engineers for our expanding EMEA team at the Sophia-Antipolis, France, and Frankfurt, Germany, Technical Assistance Centers. The ideal candidates shall develop in depth knowledge of the FortiSIEM product and will possess strong problem-solving skills, exceptional ability to...

  • DevOps Confirmé

    il y a 1 semaine


    Sophia Antipolis, France SURICATE IT Temps plein

    Nous recherchons un(e) freelance DevOps expérimenté(e) avec 5 à 7 ans d'expérience pour une mission passionnante. En tant que DevOps Engineer, vous serez le moteur de notre transformation technique, en concevant et en déployant des solutions qui garantissent la robustesse et la scalabilité de nos infrastructures. Vous rejoindrez une équipe agile pour...

  • Gestionnaire de Support IT

    il y a 14 heures


    Sophia Antipolis, France Atlantis Conseil Temps plein

    Atlantis Conseil cabinet de recrutement recherche pour son client **un(e) Gestionnaire Support Client IT dans le secteur de la téléphonie d’entreprise H/F en CDI.** Nous sommes mandatés par notre client pour recruter un « talent » pour rejoindre une équipe de 20 personnes au sein d’une belle structure à taille humaine basée à Sophia...

  • Advanced Support Engineer

    il y a 1 semaine


    Sophia Antipolis, France Fortinet Temps plein

    French/English speaker required **Advanced Services Engineer** Fortinet is growing and we are expanding our EMEA technical support teams, we are looking for a passionate Advanced Services Engineer to deliver technical support excellence to high profile customers within the EMEA region. As a member of the Advanced Services Team, you will build and maintain...

  • Site Reliability Engineer

    il y a 6 jours


    Sophia Antipolis, Provence-Alpes-Côte d'Azur, France Thales Temps plein

    Lieu : La Ciotat, FranceConstruisons ensemble un avenir de confianceThales est un leader mondial des hautes technologies spécialisé dans trois secteurs d'activité : Défense & Sécurité, Aéronautique & Spatial, et Cyber & Digital. Il développe des produits et solutions qui contribuent à un monde plus sûr, plus respectueux de l'environnement et plus...


  • Sophia Antipolis, France Fortinet Temps plein

    **Please note that this is not an IT/system administration position. **Key Responsibilities**: - Investigate customer issues, including replication of problems in-house, and working with engineering teams to provide solutions. - Providing direct technical support via the phone, web based systems to our customers and partners though-out the EMEA Region. -...

  • IT Help Desk Intern

    il y a 2 semaines


    Sophia Antipolis, France Fortinet Temps plein

    Are you a student or a recent graduate looking for your next internship within a fast-growing international environment and are passionate about an IT experience in a vibrant and inclusive team? Then more reason to join this exciting EMEA IT Internship opportunity at Fortinet in Sophia-Antipolis! As an EMEA IT Intern, you will be able to join highly...

  • Graduate IT Help Desk

    il y a 2 semaines


    Sophia Antipolis, France Fortinet Temps plein

    Are you a student or a recent graduate looking for a graduate opportunity within a fast-growing international environment and are passionate about an IT experience in a vibrant and inclusive team? Then more reason to join this exciting Graduate EMEA IT opportunity at Fortinet in Sophia-Antipolis! As a Graduate EMEA IT, you will be able to join highly...

  • Technical Support Engineer

    il y a 1 semaine


    Sophia Antipolis, France Fortinet Temps plein

    **Job Description Summary**: **Please note that this is not an IT/system administration position. **Key Responsibilities**: - Investigate customer issues, including replication of problems in-house, and working with engineering teams to provide solutions. - Providing direct technical support via the phone, web based systems to our customers and partners...

  • Systems Engineer

    il y a 1 semaine


    Sophia Antipolis, France Fortinet Temps plein

    **Job description** Our IT department supports all Fortinet employees across all EMEA locations (almost 3000 employees). Our main missions are: - System, Phone, Network Architecture and Design. - Support of the internal cloud. - Support of our datacenters (2 Sites) The team is DevOps and agile oriented and is facing a variety of challenges as the company...