Operations Manager

**Overview**

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 290 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

**Role Purpose**

This role has full responsibility for safety, financial, leadership and operational performance of the Station. The post holder is expected to deliver excellent working relationships with all key stakeholders, customers, airport authorities and third party suppliers. In addition, will lead and manage the performance and development of direct reports including supervisors, operators, allocators and administrators.

Working as part of the wider management team, the post holder will be expected to contribute to and deliver our customer HSE and commercial business plans

**What you will be doing**
- Responsibility for the management, safety and operational performance of the station, which includes ITP operations.
- To develop, contribute to and agree service delivery standards internally and externally.
- Monitor and report on performance against those standards and to ensure appropriate corrective action is taken to ensure customer requirements are consistently met
- Ensure accurate and timely reporting of incidents, accidents and near-misses as per customer and company business requirements
- Ensure adherence to JIG Standards and address/report as appropriate
- Ensures compliance with customer and company business principles for the management of HSSE
- Demonstrable experience of Health, Safety & Environmental Management.
- Responsible for regular inspections of operations according to JIG, Company and HSSE requirements. This to include regular inspections with the Supervisor and Operators.
- Applies Company HR policies, manages employee relations and responsible for the recruitment of new personnel.
- Manages and assists with the preparation of budgets and the raising and issue of purchase orders to suppliers and contractors.
- Provides daily support for the needs of all administrative and operational duties required for the safe and efficient operation of site operations.
- Ensures that engineering and maintenance works are carried out safely, completed on time and within budget
- Define training needs of employees and contractors involved in the prevention, control and mitigation of major accident hazards.

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information.

**Safety, Security, WellBeing and Compliance**:
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

**What we are looking for**
- Working knowledge of general business management
- Demonstrable experience of Health, Safety & Environmental Management.
- Significant experience in an Aviation Fuels Operational Management position
- Proven experience in developing and maintaining effective working relationships, in particular with business partners, airport authorities and suppliers
- Proven extensive experience in team leadership and development
- Ability to work under pressure and time constraints
- Ability to prioritise work load in order of urgency and importance
- Excellent Communication skills written and oral needs safety adding
- Knowledge of Fuels Technical Service
- Knowledge of Fuels Supply / Distribution Logistics
- Demonstrable skills and experience of Product handling and control
- Demonstrable experience in Health, Safety, Security & Environmental Management

**Diversity**

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

**Application Instructions