Documentation Manager
il y a 12 heures
**About AB Tasty**
We are seeking a talented Documentation Manager to assist with various documentation tasks to help to rebuild and maintain a complete and exhaustive knowledge base.
**Key Responsibilities**
As a Documentation Manager at AB Tasty, you are responsible for the “documentation” product line, which means that you are fully accountable for the quality, relevance, completeness and main objective of documentation: to make our users fully informed and autonomous. You also manage the entire documentation process and ensure that it is respected by all employees.
You will work closely with a freelancer to create new content.
Your main responsibilities will include:
**Run projects**
- **Creation of New Articles**: Work with Product Managers, Product Designers and Tech teams to create new articles, how-to guides, reference articles and tutorials to address customer needs and enhance the knowledge base. Write clear and concise English documentation that is easy to understand for users.
**Build projects**
- **Assets creation**: Suggest and deploy new ways to guide users, internally and externally, using potentially generative AI support
- **Quality Assurance**:Conduct quality checks on documentation to ensure it meets industry standards and best practices. Address user feedback and incorporate improvements into documentation.
**Requirements**:
- First experience as a Technical Writer or similar role, with documentation building or migration projects you have supported.
- Excellent written and verbal communication skills in English and French.
- Proficiency in using documentation dev tools, especially software programs (e.g., Markdown, Readme, Docusaurus or similar).Familiarity with software products, SaaS, and technical topics.
- Ability to work with all product managers to orchestrate deliverables according to the different ETAs, while being able to organize and prioritize work independently
- Attention to detail and a commitment to delivering high-quality documentation.
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