Product Operations Manager

**Our mission**? Creating the finance solution that energizes SMEs and freelancers, so they can achieve more. We simplify everything from everyday banking to bookkeeping and spend management. At Qonto, we’re passionate about creating the best product - with both impact and a great user experience. So if you’re looking for an ambitious team that’s revolutionizing a rather old-fashioned industry, get in touch. You can find out more about the
**Qonto Way** here.

Alexandre and Steve launched Qonto in July 2017. Since then, the team has made great strides:

- Becoming market leader for online SME banking in Europe with 300,000 SME clients
- Getting recognized as one of the Top 10 startups to work for (LinkedIn | Glassdoor)
- Opening offices in Paris, Berlin, Milan, Barcelona and Belgrade
- Recently joining forces with Penta, a market leader, based in Berlin and Belgrade to strengthen our growth
- 900+ happy Qontoers building a finance solution businesses love to use.

**Our values**:
**Ambition** | We tackle big challenges. No matter what

**Teamwork** | We create momentum by working together, at the same speed

**Mastery** | We pursue excellence through continuous learning. We face challenges with humility. Every day

**Integrity** | We're open. We're honest. And we earn the trust of our clients and each other

As a
**Product Operations Manager**, you will work with the Product Operations Principal and Chief Product Officer to ensure Qonto’s 150 strong Product team has the conditions to succeed. This could involve updating Qonto’s ways of working, coordinating new initiatives within the team, or creating training sessions.

**‍‍ As a Product Operations Manager at Qonto, you will**:

- **Build programs to accelerate the team’s career development.** You’ll be responsible for organizing onboarding and training programs within the team. You’ll decide which training sessions are required, for which team members, and at which stages of their Qonto life. You’ll then work with colleagues within the product team to ensure the delivery of these training programs.
- **Be the point person on tooling for the team.** You will be the go-to person for matters relating to tooling, you’ll conduct analyses of the most suitable SaaS providers for the team and negotiate contracts directly with providers.
- **Organize the team's knowledge.** You'll be responsible for ensuring documentation is organized in the optimal way so it can be used by the team and scale as the team grows.
- **Unblock the team whenever it’s needed.** You will be the go-to person in case of issues related to delivery in the product team. You’ll need to be creative to find practical solutions to their problems and unblock them.
- **Build the Qonto Product team’s employer branding.** You will be working closely with the People team to make Qonto Product a by-word for product excellence in Europe. This will include organising meetups and coordinating media which provide a window into product life at Qonto.

**What you can expect**:

- To work in with a product team with a **strong Product culture,** alongside a distributed team of 50+ Product Managers, and an **in-house design studio** of 70+ people
- To gain a well-rounded product education thanks to well-defined standards to which you will be contributing
- To have a big impact from day 1 on **driving the Qonto Product team** to success in our very competitive industry

**About You**
- **Experience**: You have experience in a product, operations or consulting role, ideally in a tech scale-up environment.
- **Problem solver**: You're enthusiastic about solving problems within your team and across departments.
- **Maestro**: You’re great at project and stakeholder management.
- **Tech fluency**: You're constantly curious to understand how things work. You are able to navigate in a technical environment.
- **Curious**:You're willing to observe in order to deeply understand our ways of working and think about ways they could be improved
- **Languages**:You're a fluent English speaker. (A second language is a bonus)

**Perks**
- A laptop. An inclusive work environment. A tailor-made career track. And so much more to help you succeed

**Office & Team Life**
- A fully-renovated building in the center of Paris with WeWork services
- The latest equipment from Apple
- Monthly team events
- Free coffee and snacks in the kitchen

**All our benefits**
- A competitive salary package
- Remote Policy: from 2 days per week to Full remote
- 5 to 10 days off in addition to the legal 25 days
- Alan health insurance, Moka Care to take care of your mental health, and Gymlib for sports and wellness activities
- Swile Card for lunch
- An inclusive environment with a focus on parity: 44% of our teams are women
- A progressive parenthood policy as part of our commitment to the Parental Act (1 in 6 of Qonto employees is a parent) and childcare benefits with selected partners
- Relocation package and visa