Account Manager
il y a 1 semaine
**What to expect**
To work within the French Sales team to build and maintain relationships with our clients as well as upselling additional products and services to further increase revenue.
This role is all about providing an excellent level of customer service whilst capitalising on commercial opportunities for SMS Envoi, our French market-specific brand.
This is a fixed-term, maternity cover for an initial period of 6 months.
**About Commify**
We make business communication brilliant We work with more than 45,000 companies, helping them to transform their mobile communication with their customers and employees. Our success is the result of hundreds of talented people pulling together to achieve a common goal. Join our team and be part of our success story.
You will thrive in an environment of passion, integrity, ownership and innovation, where development and progression is a real focus. We’d like to think we have everything you’d expect from a benefits package, from enhanced holiday and your birthday off work, to private medical cover, dental cover and regular social events On top of this you can expect Christmas vouchers and other incentives throughout the year.
**What you’ll be doing**
**As an Account Manager you will be responsible for**:
- Providing a high level of service to existing customers
- Supporting the onboarding journey for new customers
- Advancing sales opportunities with prospect qualification, development, production and
- presentation of solutions and contract negotiation and agreement for customers.
- Work towards KPIs - number of calls, number of opportunities created, opportunities
- closed etc
- Identifying customer requirements in order to upsell existing and new solutions
- Maintaining the CRM - for both new and existing customers
- Work collaboratively with other departments to ensure that customer needs are met
- Maintaining an up-to-date knowledge of our product and service offering
- Promotion of a positive team culture and team working
- Fulfilling other duties as and when requested
**What we’re looking for**
**Essential**
- Fluent/native French language skills, professional level of English
- Excellent communication skills, both verbal and written
- Experience of working in an Account Management/Customer Success position, or another role where you have managed a portfolio of existing customers and been involved in upselling/cross-selling
- Experience of working in a KPI/target driven environment - results oriented and commercially focused
- Outstanding customer service skills
- Self-motivation and a willingness to learn
- Frequently meeting and exceeding targets set in a previous sales role
- Professional/consultative style
- Determining customer requirements and specifying technical solutions
**Desirable**
- Experience of working in software solutions/services (SaaS)/telecoms
- Knowledge of marketing and messaging tools
- Prior experience of working with Salesforce or another CRM
**Job Types**: Temporary, Contract
Contract length: 6 months
Ability to commute/relocate:
- 69003 Lyon: Reliably commute or planning to relocate before starting work (required)
**Language**:
- French & English (preferred)
Work Location: Hybrid remote in 69003 Lyon
-
Account Manager
il y a 1 semaine
Lyon, France Commify Temps pleinWe are looking for a motivated Account Manager to enhance our client relationships and drive growth. In this role, you will be a crucial liaison between Commify and our valued clients. Your responsibilities will include understanding client needs, developing tailored strategies, and identifying opportunities for upselling our range of communication...
-
Eme Strategic Account Manager
il y a 1 jour
Lyon, France bioMérieux sa Temps pleinA family-owned company, bioMérieux has grown to become **a world leader in the field of in vitro diagnostics**. For almost 60 years and across the world, we have imagined and developed **innovative diagnostics solutions** to **improve public health**. Today, our teams are spread across 45 countries and serve 160 countries with the support of a large...
-
Account Manager
il y a 3 jours
Lyon, France Cision Temps pleinCision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours. **Service de rattachement**: -...
-
Traffic & Account Manager
il y a 7 jours
Lyon, France Adrenalead Temps pleinPour soutenir l’expansion de notre activité, nous sommes à la recherche de notre nouvelle pépite Traffic & Account Manager ! En tant que membre de l’équipe Customer Success, tes principales missions sont d’accompagner nos publishers et e-commerçants afin de leur garantir une expérience réussie ! **Tes missions se scindent donc en deux...
-
Senior Account Manager
il y a 1 semaine
Lyon, France Efficy Temps plein**_Senior _**Account Manager to ensure our existing customers get the most of our products and services!** **Efficy** is a leading **European Customer Relationship Management (CRM)** solution that provides businesses of all sizes with complete, flexible, customisable and scalable software to enable their growth. Efficy’s platform includes products for...
-
: Account Manager
il y a 1 semaine
Lyon, France Semji Temps plein**Bienvenue chez Semji !** Semji est un éditeur qui commercialise une plateforme SaaS de création de contenus digitaux, propulsée par de l’IA, accompagnée de services professionnels SEO. Le canal d’acquisition digital est primordial pour l’annonceur et des contenus digitaux de qualité en sont la clef de voûte. Semji se différencie de ses...
-
Account Manager
il y a 1 semaine
Lyon, France Sage Temps plein**Nom du poste à pourvoir** Account Manager **Description du poste** OVERVIEW OF KEY ACCOUNTABILITIES 1. Achieves an annual Revenue target by upselling and cross-selling Sage products and Services to existing customers and through new customer acquisitions 2. Manage the pipeline of sales opportunities throughout the sales process to secure the...
-
Account Manager
il y a 5 jours
Lyon, France Wavo Temps pleinLocalisation : Lyon, FranceRémunération : 50-65 k€ + BSPCE (Stock Options)À propos de nousChez Wavo, nous construisons le futur du financement de stocks. Pour les PME, le stock est à la fois une opportunité et une contrainte. Il immobilise de la trésorerie, freine la croissance et crée du risque. Les solutions de financement traditionnelles sont...
-
Account Manager
il y a 5 jours
Lyon, France Wavo Temps pleinLocalisation : Lyon, FranceRémunération : 50-65 k€ + BSPCE (Stock Options)À propos de nousChez Wavo, nous construisons le futur du financement de stocks. Pour les PME, le stock est à la fois une opportunité et une contrainte. Il immobilise de la trésorerie, freine la croissance et crée du risque. Les solutions de financement traditionnelles sont...
-
Senior Account Manager
il y a 2 semaines
Lyon, Auvergne-Rhône-Alpes, France Qatar Airways Temps pleinAt Qatar Airways, we believe strong relationships are the foundation of success. We're looking for a passionate and collaborative Senior Account Manager, Leisure Sales to strengthen our customer connections and drive growth in Frankfurt, Germany.In this role, you'll take the lead in managing and growing key customer relationships, ensuring Qatar Airways...
