Presales
il y a 2 semaines
About us
Wherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies.
Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We push boundaries. We combine unrivalled resources and expertise in field engineering with advanced digital technologies such as cyber security, IT, and cloud enablement.
Today, we employ 1500 people in over 30 countries, with customers in the maritime, energy, and humanitarian sectors. We believe in creating a culture where you can develop and thrive. Our commitment to excellence drives our success.
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- Job
France, Paris
**Job**
In order to increase our Presales support in Paris and for francophone customers and major Starlink projects, we are hiring a new Presales in Paris.
**General**:
The Presales is in charge to support the Key Account Managers to develop the business by preparing the technical and cost inputs required for offer submission and negotiation.
**Main tasks**
Understand the market requirement, the market evolution and the customer strategy to support the sale in the Go-To-Market Approach and to bring feedback to the marketing,
- Promote the Product Portfolio and known solutions
- Analyze the Customer requests and the Request for Proposal,
- Prepare the technical proposal and the associated cost inputs taking benefit of the existing solutions, synchronizing with the Presales Manager and if necessary with the support of other technical teams,
- Support the sales manager, and any cases attributed
- Perform the technical discussion / negotiation with the customer
- Perform the transfer to Project Management after contract signature
- Perform any Proof of Concept to be made on customer premises
- Perform lessons learnt on solutions designed and prepare material to support storage of information
- Follow-up processes and guidelines of design and presales activities (templates usage; storage of documents; costs / prices rules; etc)
**Main knowledge**
Good knowledge of Operational procedures and Operational Level Agreements
- Good knowledge of customers networks and M&C tools
- Appropriate knowledge of networks WAN and LAN
- Appropriate knowledge of network protocols TCP/IP, Routing
- Excellent customer relation skills
- Good satellite knowledge and skills
- Excellent Starlink and OneWeb solution skills
- Cyber security diploma and skills
- Expert in analysing complex problems to find creative, logical and effective solutions
- Fluent French and English speaking and writing skills (Spanish is a plus)
- Good communications skills and able to cooperate with different parties
**Main attitude**
- Willingness to travel
- Capability to work in a transnational organization spread over the Europe, and to interface efficiently with sales, customers and other internal teams,
- Negotiation experience with Cost improvement focus,
- Team spirit
- Human contact and networking
- Reliability and autonomy
- Capacity of synthesis
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