Business Operations Manager

We are hiring at Supply Technologies, a subsidiary of ParkOhio(NASDAQ:PKOH), specializes in supplier selection and management, planning, implementing, managing the physical flow of product for world-class international manufacturing companies, and servicing customers in the various markets.

**Job Summary**:
We are seeking a talented Business Operations Manager to join our team. The Business Operations Manager is responsible for the following:
**Responsibilities**:

- Primary point of contact between Apollo and its key clients responsible for managing and nurturing relationships
- Maintaining client satisfaction, driving business growth, and maximizing long-term profitability
- Being the voice of the customer within Apollo by effectively communicating the client's needs, challenges, and feedback to relevant teams
- Building lasting relationships by investing time and effort into understanding your clients' businesses and becoming a trusted advisor
- Overseeing Apollo’s French facility operations activities
- Ensuring health and safety and any legal facility management requirements are met
- Identifying operational improvements and collaborating with the wider European team on execution
- Ensuring gold standard of service to our customers in terms of OTD and PPM
- Making sure all processes and procedures are followed to the AS9120 standard
- Management of NPI activities and any new projects
- Monthly performance reporting to the VP Ops Europe

**Must Haves**:

- Primary point of contact between Apollo and its key clients responsible for managing and nurturing relationships
- Maintaining client satisfaction, driving business growth, and maximizing long-term profitability
- Being the voice of the customer within Apollo by effectively communicating the client's needs, challenges, and feedback to relevant teams
- Building lasting relationships by investing time and effort into understanding your clients' businesses and becoming a trusted advisor
- Overseeing Apollo’s French facility operations activities
- Ensuring health and safety and any legal facility management requirements are met
- Identifying operational improvements and collaborating with the wider European team on execution
- Ensuring gold standard of service to our customers in terms of OTD and PPM
- Making sure all processes and procedures are followed to the AS9120 standard
- Management of NPI activities and any new projects
- Monthly performance reporting to the VP Ops Europe

**WE Value**:

- Good communication skills, both verbally and in writing, able to present information to groups and answer inquiries
- Ability to collaborate with international teams
- Being proactive about customer requirements

**OUR Team Members**:
**Do The Right Thing and we will succeed**:We insist on honest and ethical behavior; We treat others respectfully; Our actions are underlined with high integrity; We partner with others who hold these same values.

**Go One Better to achieve greatness**:We strive to do our best every day; We are curious and seek alternative viewpoints; We value innovation to deliver long-term success; We will not accept the status quo and tirelessly seek to improve.

**Customer First balanced with Company results**:We serve our customers with a sense of urgency; We strive to anticipate our customer’s needs; We work with our customers to ensure we are providing them the best solutions they value; We help to deliver the long-term success of our company.

**WE DO what we say**:We seek clarity and understanding; We follow through on our commitments; We respectfully challenge and collaborate to achieve mutual success; Once we agree, we move forward and make no excuses.

**Together we win**:We respect and value each other’s thoughts and opinions; We make the time to develop meaningful relationships; We seek new opportunities to continuously learn: We never miss an opportunity to bring out the best in others.

**Make a career at SUPPLY TECHNOLOGIES**:
Career Development: Success starts from within, and we will help you chart your path from which you can enhance your career evolution.

Supply Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

**Job Type**: Full-time

**Benefits**:

- Medical insurance
- Health saving account
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- Pension Plan
- Paid time off
- Referral program
- Tuition reimbursement
- Employee Assistance

Work Location: On Site

Location: Mazeres, France