Senior Sales Operations Manager

**Our mission**? Creating the finance solution that energizes SMEs and freelancers, so they can achieve more. We simplify everything from everyday banking to bookkeeping and spend management. At Qonto, we’re passionate about creating the best product - with both impact and a great user experience. So if you’re looking for an ambitious team that’s revolutionizing a rather old-fashioned industry, get in touch. You can find out more about the
**Qonto Way** here.

Alexandre and Steve launched Qonto in July 2017. Since then, the team has made great strides:

- Becoming market leader for online SME banking in Europe with 250,000 SME clients
- Getting recognized as one of the Top 10 startups to work for (LinkedIn | Glassdoor)
- Opening offices in Paris, Berlin, Milan, and Barcelona
- 700+ happy Qontoers building a finance solution businesses love to use.

**Our values**:
**Ambition** | We tackle big challenges. No matter what

**Teamwork** | We create momentum by working together, at the same speed

**Mastery** | We pursue excellence through continuous learning. We face challenges with humility. Every day

**Integrity** | We're open. We're honest. And we earn the trust of our clients and each other

Senior Sales Operations Managers are responsible for building and maintaining the Tools, Processes, and Data that will provide the best environment for Sales Reps to reach their objectives. You will join a team of 8 other talented Sales Ops.
- The team is led by Romain, working closely with 20 business developers, 5 key account managers, and 5 SDRs.

‍‍
**As a Sales Operations Manager at Qonto, you will**:

- Coordinate projects for the Sales Ops teams along with 2 other Sales Operations Managers
- Work with all concerned teams to collect, document, and clarify everyone’s requirements for project developments. Propose adapted solutions;
- Ensure watchfulness and day-to-day support on tools and services used by Sales, International, KAM, Accounting, and Partnership teams;
- Ensure an optimal configuration for each user by managing all software used (data, automation, customization);
- Train and assist new joiners and current users on the software environment and its characteristics;
- Be proactive and suggest ideas for improvement on existing and new processes.

**About your future Manager**

Romain will be the one to help you succeed.
- **His background?** Romain has a strong experience evolving in the French Tech sector working with companies helping SMBs to reach their full potential. Starting off working in Sales and Marketing, Romain has found his niche in helping teams reach their full potential. He takes an extra interest in sports and boxing particularly.
- **What they can bring you?** Romain is committed to helping his teams to grow and develop his team by implementing the best sales ops practices and sharing his experiences.

**About You**
- **Experience**: You have 4+ years of experience in Sales Operations and are familiar with the startup / SaaS industry;
- **Mastery**: You have strong project management knowledge. You’re recognized for your communication skills across teams;
- **Leadership skills**: You are interested in management and you have demonstrated your ability to help people grow through mentoring junior Sales Ops managers;
- **Balance big picture and detail**: You can manage complex business problems and you are curious to dive into detailed data, while still being able to see the big picture. You know how to prioritize your tasks;
- **Continuous improvement**: You thrive to get better every day even if it means learning from your own mistakes;
- **Flexible**: You are at ease in a fast-paced environment and are also able to work with tight deadlines;
- **Languages**: You speak English and French fluently. Italian, Spanish or German is a plus;
- **Education**: You have a master's degree or equivalent.

**Perks**
- A laptop. An inclusive work environment. A tailor-made career track. And so much more to help you succeed

**Office & Team Life**
- A fully-renovated building in the center of Paris with WeWork services
- The latest equipment from Apple
- Monthly team events
- Free coffee and snacks in the kitchen

**All our benefits**
- A competitive salary package
- Remote Policy: from 2 days per week to Full remote
- 5 to 10 days off in addition to the legal 25 days
- Alan health insurance, Moka Care to take care of your mental health, and Gymlib for sports and wellness activities
- Swile Card for lunch
- An inclusive environment with a focus on parity: 40% of our teams are women
- A progressive parenthood policy as part of our commitment to the Parental Act (1 in 6 of Qonto employees is a parent) and childcare benefits with selected partners
- Relocation package and visa sponsorship for international talents (we have 50+ nationalities) including access to Busuu to improve your language skills
- Career tracks and mobility opportunities that can match all expectations

**Our hiring proc