Solutions Engineer
il y a 2 jours
**The Company** PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities. Job Description Summary: What you need to know about the role: The Solutions Engineer role is a key position within our Integrations team, based in Paris. This individual will work closely with merchants, partners, and technology providers, as well as our Commercial Sales and Business Development teams, to provide technical consultancy. You will be responsible for enabling PayPal’s diverse product offerings within client environments, while also acting as the "voice of the customer" to provide feedback to internal teams to drive innovation and growth. Meet our Team: The Integrations Team delivers technical solutions, experience design, integration, and post-live technical services to drive product adoption and ensure high-quality service for our customers. This customer-centric team combines creativity and technical expertise to deliver innovative solutions. Our team operates globally, aligning with PayPal's core values of inclusion, innovation, and teamwork. We foster a collaborative environment that encourages mentorship and active support for one another, making diversity our strength. We also engage in social innovation programs that have a positive community impact, aligning with PayPal’s culture of giving back. This role is based in our Paris offices and will be in line with our hybrid working model. **Job Description**: **Your Way to Impact** As a Solutions Engineer, you will play a pivotal role in PayPal's growth and innovation efforts. By collaborating with external clients and internal teams, you will help design and implement integration solutions that address customer pain points and technical needs. Your work will influence how our products are integrated and adopted, directly contributing to customer satisfaction and business success. You will also have the opportunity to mentor junior team members and provide input on product enhancements, ensuring we continue to meet client demands and stay ahead in the market. **Your Day to Day** - Consult with clients to understand their business priorities, operational challenges, and technical infrastructure. - Design best-in-class solutions and develop test cases and launch plans for client integration opportunities. - Collaborate with integration engineering teams to oversee the successful enablement of new client integrations. - Work with internal teams (compliance, risk, security, customer support, business operations) to ensure seamless product launches. - Identify product or functionality gaps and work with internal product and technology teams to enhance our offerings. - Mentor junior team members, sharing your expertise and supporting their growth within the company **What You Need to Bring** - Prior experience as a Solutions Engineer, Technical Pre-sales Engineer,
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