IT Support Engineer
il y a 1 jour
We are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays, weekends).
Tasks will be L1 & L2 IT/Networking related like desktop support, Server/Rack part (Hard disk drives, etc.) hardware installation & replacement. Provide on-site assistance (console access Router/Switch/Firewall etc.) to remote support.
**Base Skill Set**:
- Provide technical support for hardware and software issues across various platforms including Windows, macOS, and Linux.
- Troubleshoot and resolve software-related problems, ensuring mínimal disruption to users.
- Manage computer systems and perform regular maintenance to ensure optimal performance.
- Assist with network administration tasks, including VPN setup, firewall configuration, and LAN management.
- Utilize tools such as SCCM, BMC Remedy, ServiceNow, and Jira for ticket management and issue tracking.
- Support desktop environments by configuring user accounts in Active Directory and managing GPO settings.
- Conduct analysis of IT infrastructure to identify areas for improvement or potential issues.
- Maintain documentation related to IT processes, procedures, and user guides.
- Provide training and support for mobile devices and various operating systems.
- Collaborate with team members to enhance overall IT service delivery.
**Job Types**: Part-time, Contract
Pay: 20.00€ - 30.00€ per hour
Work Location: On the road
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