Account Associate

**Description**:
Are you enthusiastic about the energy transformation? Do you enjoy being in a client-facing position and proposing worldwide Market Analysis solutions to leading companies, utilities, banks, and investment funds in the energy industry?

Aurora is seeking an Account Associate to join our Commercial team. In this role, you'll drive sales and manage accounts for our energy market subscription and software services. We’re looking for someone with a strong commercial mindset, excellent communication skills, and a passion for Account Management. You’ll play a crucial role in client interactions and contribute to our growth in a dynamic, collaborative environment with opportunities for progression and innovation.

**Key Responsibilities**:

- You will develop a deep understanding of several strategically important accounts by building strong relationships across multiple touchpoints.
- You will maintain regular contact with key stakeholders, identify opportunities for growth, and proactively nurture new connections within the organisation to enhance collaboration and drive long-term value.
- You will reengage customers whose one-year deals are approaching renewal.
- You will drive account value growth by cross-selling and up-selling services regionally.
- You will provide exemplary customer service, ensuring that deliverables are met and seeking opportunities to maximise engagement at a senior level.
- You will leverage growth opportunities by closely tracking account milestones and activities to anticipate future needs and develop strategies to enhance account value through cross-selling Aurora's full-service portfolio.
- You will lead negotiations involving multiple stakeholders, ensuring alignment on objectives, managing differing interests, and guiding discussions to secure mutually beneficial agreements.
- You will maintain an opportunity pipeline using Salesforce CRM to track and report on opportunities and ongoing account plans.

**What we are looking for**:
**Required attributes**:

- 1-2 years of technical or subscription sales experience.
- Demonstrated commercial acumen with a creative and intuitive approach to identifying impactful opportunities.
- Relevant Bachelor's or Master's degree in Energy, Economics, or a related discipline.
- Calm and adaptable in high-pressure and uncertain situations.
- Highly organized, persistent, and diligent.
- Proactive and versatile in adapting to an evolving and fast-moving industry.
- Strong ability to communicate and collaborate effectively with senior stakeholders.
- Excellent written, verbal, and interpersonal communication skills.
- Proven success in team-oriented environments.
- Passionate and curious about the energy transition.
- Fluent in English and French

**Desirable attributes**:

- Sales, business development and client relationship experience in energy-related subscription sales Account Management and Customer Success
- Experience with Salesforce or other CRM system
- Previous professional exposure to energy economics, power markets and power networks

**What we offer**:
Some of the benefits we include are:

- Lunch Vouchers
- Public transport
- Medical & dental insurance
- Health & disability insurance
- Employee Assistance Programme (EAP)

At Aurora, we will consider all requests for flexible working. For most roles, the following types of flexibility are usually possible: a hybrid model of remote and in-office working and flexible start and finish times. Please talk to us during the interview about the flexibility we could offer, and we will be happy to explore the best available option for you.

The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity.

To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period.

**About Aurora Energy Research**:
From its academic roots, Aurora Energy Research is a thriving, rapidly growing company, currently serving over 600 of the world’s most influential energy sector participants, including utilities, investors, and governments.

While we constantly strive to reach new markets and diversify our product portfolio, we are already active across the globe in Asia-Pacific, Latin America, Europe, and North America, working with leading organisations to provide comprehensive market intelligence, bespoke analytic and advisory services, and cutting-edge software.

We are a diverse team of experts with vast energy, financial, and consulting backgrounds, covering power, hydrogen, carbon, and fossil commodities. With this, we provide data-driven intelligence to fuel strategic decisions in the global energy transformation